Category: B2B Apps

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New Comedy App Announcement: The Bob & Tom Show

Laugh Your App Off With New Comedy App for “The BOB & TOM Show”, Bringing the Funny to Your Fingertips

INDIANAPOLIS, IN, February 26, 2019 — The BOB & TOM Show , a favorite of millions and one of the longest-running and highest-rated radio programs in America, announces the launch of its new comedy app, created by award-winning mobile strategy and development company jācapps. The BOB & TOM Show app offers BOB & TOM fans the ease of listening to the show on their local station, as well as one-touch access to the BOB & TOM Comedy Channel, called “BOB & TOM 24/7”.  “BOB & TOM 24/7” features The BOB & TOM Show live every weekday morning, plus classic highlights, bits, songs and segments from the show’s rich archive of digital audio content. “BOB & TOM 24/7” also lets listeners replay the latest BOB & TOM Show.

The new app is loaded with listener-driven features that bring the funny to listeners’ fingertips, enabling them to easily join and become a BOB & TOM VIP and giving them access to The BOB & TOM Show Podcast and to The BOB & TOM Show Comedy Archives, a treasure trove of laughs from the packed BOB & TOM Show vault. The BOB & TOM Show app also allows BOB & TOM fans to watch the program live each weekday morning via a multi-camera, live video simulcast that adds another dimension to The BOB & TOM Show experience.

John Kesler, Chief Operating Officer, The BOB & TOM Show, said: “jācapps created a custom app that is simple to use, elegant looking, and a way for our fans to interact with the show, while enjoying an affiliate’s stream.”

Fred Jacobs, President, jācapps and Jacobs Media Strategies, said: “It’s a rare brand like BOB & TOM that has so much deep, rich content – perfect for a premium mobile experience. Working with their outstanding digital team, we’re excited about this new app. Now their listeners can enjoy the show any time and anywhere, and never have to worry about missing anything.”

The BOB & TOM Show is exclusively distributed by Westwood One and airs live weekday mornings from 6am-10am Eastern on 103 stations across the U.S. and on the American Forces Network worldwide. Inducted into the Radio Hall of Fame, The BOB & TOM Show features comedy, news, sports, lifestyle content, and interviews with today’s top actors, celebrities and newsmakers. The show is America’s leading media outlet for the best and developing comedians on the circuit, and also features live performances from musicians from all genres of music.

 

About The BOB & TOM Show

The BOB & TOM Show is a hilarious blend of comedy, talk, news, and sports and is one of the longest-running and highest-rated radio programs in America, airing live weekday mornings from 6am-10am ET. Inducted into the Radio Hall of Fame, The BOB & TOM Show is a favorite of millions and features news, sports, lifestyle content, and interviews with today’s top actors, celebrities and newsmakers. The show is also America’s leading media outlet for the best and developing comedians on the circuit. More than just a comedy show, The BOB & TOM Show also features live performances from musicians from all genres of music. The BOB & TOM Show is now heard on over 100 radio stations from coast to coast and the American Forces Network worldwide, in addition to The BOB & TOM Show podcast. Parodies, songs, bits, and more are produced by a large staff of writers, musicians, performers and misfits. In addition, The BOB & TOM Show has released more than 60 comedy albums, CDs and DVDs, and expanded its brand with popular live comedy show tours. For more information about The BOB & TOM Show, visit: www.bobandtominfo.com or contact Todd Alan at talan@westwoodone.com or at 212.735.1107.

 

Download the new The Bob & Tom Show app through iTunes or Google Play!

If you are interested in us, the apps we’ve built, or a product of your own, contact us at sales@jacapps.com or 248-353-9030

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App Everywhere B2B Apps Mobile Apps news and press

Improve the App Security for Your Healthcare Applications

In the healthcare industry, patients are increasingly requesting access to their own healthcare information. Clinics can benefit from providing their patients this information, with one caveat: it has to be kept secure.
Application-level security can be used to protect data accessed through mobile phones and other devices, but it also needs to be used with the right technology and the right security habits.
App Security vs. Device Security
Device-level security only protects the device, like a phone, while application-level security protects the information.
For example, when data is stored on an individual’s device (such as a smartphone), it can become compromised if the smartphone itself is breached. Anyone who accesses the smartphone can download this information. If nurses or doctors are accessing patient information through their own smartphones, their smartphones could present a security risk.
Application-level security keeps all patient information on a secured native app. Even if someone accesses an individual’s phone, they still can’t access information unless they are able to log into the native app.
Three-Factor Authentication
Three-factor authentication requires someone to give multiple pieces of information in order to log into a system. Traditionally, two-factor authentication requested something the person knew (their password) and something the person had (such as their device or an email address).
Three-factor authentication takes this a step farther by also requesting a biometric factor, such as a fingerprint or facial recognition.
New smartphones can use three-factor authentication because they already have iris scans, facial scans, or fingerprints saved on them. While it’s not a good idea to enable three-factor authentication by default (because not all devices can support it), having it as an option gives patients more control over their security.
Provide Complete Data Encryption
All stored data needs to be encrypted, including patient information. Otherwise, if the server’s information itself is compromised, patient information may be compromised as well.
Backed up data has to be kept as securely as live data, as compromising backed up data is just as dangerous.
Data should also be encrypted when it is being transferred, or it could be viewed if a patient is using an unsecured internet connection.
Require Lengthy, Complex Passwords
Password recommendations have changed over the years. Longer password phrases are now preferred over short but complex passwords. As an example, “p4ssw0rd!” is not as good as “The password is swordfish.” This change is because it’s easier for a computer to guess a short password, even if that short password is seemingly complicated.
In addition, a long password phrase is more likely to be remembered and less likely to be written down compared to a short, complicated password.
Keep Information Restricted to Different User Types
A general healthcare app may have multiple types of users (such as patients), healthcare providers, and administrators. Data should always be restricted to those who absolutely need that information.
Patients should only be able to see their own information, healthcare providers should only access the files that they need to access, and administrators should be restricted to administrative duties.
Healthcare is extremely specific regarding the types of information that can be allowed to be known, even within the healthcare facility itself.
Restricting data isn’t just about compliance, it’s also about security. If a single account is compromised, only the data it is allowed to access will be compromised. If it can view all of the data, then that would mean all the patients would be impacted.
The healthcare industry has very unique security requirements, in addition to issues of regulatory compliance. If you’re interested in developing a healthcare app but concerned about your patient security, deal with an app company that specializes in building secure applications. Contact jācapps to find out more.

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App Everywhere B2B Apps Construction Mobile Apps news and press

Improve Your Construction Business with a High-Quality App

Running a construction business requires tracking a large number of materials, workers, bids, and jobs as efficiently as possible. Thankfully, there are many construction phone applications available on the market to streamline this process. Even better, companies that create apps can design high-quality apps that work for a specific construction business.
What Are Construction Apps?
Construction apps are applications that can be run on various types of phones and tablets that track multiple elements of a construction job. Apps of this type are becoming popular on many job sites because they help to improve the efficiency of a building job.
For example, managers will no longer have to continually call employees to let them know when they are building and what type of job they are doing next. Instead, managers can send their employees an update using a construction app.
Which Types of Construction Apps Are Available?
Construction apps come in many different styles and provide a diverse range of benefits. For example, some apps focus on the creation and tracking of job bids. These types of apps provide construction companies with a detailed reminder of the nature of their proposal, who received the plan, and all of the elements of the bid, such as labor and materials.
A large number of apps focus on home and building design. Some of these small, but high-powered, apps take building plans and create a 3D model that builders can use to show their clients. Other design apps include real computer-assisted drafting (CAD) features that allow builders to come up with detailed and high-quality plans on the fly.
Just as importantly, employee-tracking apps provide construction businesses with an easy way of following all of their jobs without being on multiple sites. For example, these apps will let you know what workers are on a job site, when they clocked in for the day, when they took breaks, and when they clocked out. As a result, you can be apprised of their progress at all times.
And some construction apps are designed specifically for a single type of business. For example, roofing apps allow roofers the ability to plan a roof design, track the material costs, and follow bids. While there are a large number of these specialized apps available on the market, many businesses have professional app design companies create new ones just for them.
What Features Are Best in Construction Apps?
When designing construction apps, builders should ask for a broad variety of features that help their app stand out from others. For example, a good app should track the costs of all building materials and be adaptable enough to input the names of dozens of employees. In this way, construction managers and business owners can more easily track their expenses.
Construction apps should also have at least some design capability for the builder. Even employee-tracking apps benefit from a small number of design capabilities, so owners can use their apps for multiple purposes and avoid having to spend too much money investing in various app options.
Lastly, a suitable construction app can link multiple app accounts in a way that allows every employee to input information, track their houses, and adjust some aspects of their work schedule. Connected apps help to make relevant information easy to find for a construction group without oversharing and bogging down workers with excessive details.
If you are interested in designing your own app instead of using one already on the market, contact jācapps today to get more information about the app-design process. We will help you get a high-quality construction application that works right for your company.

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App Everywhere B2B Apps Mobile Apps news and press

5 Ways That an App Can Boost Your Customer Service

Mobile apps can be one of the best ways to reach customers and keep them. However, smaller companies often do not fully understand the value of an app as part of their overall customer service plan. How can a good app boost your customer service and make you invaluable to your clients? Here are five ways.

  1. It Is Always Open

Your business probably is not open 24 hours a day to serve customers whenever they have needs. But your app can always be open for business. An app provides an easy portal for customers to make late night or early morning orders, to manage payments on their own schedules, and to complete transactions when customers are on the run.
Today’s consumers expect to be able to conduct business on the road and on their terms, so they are more likely to open an app than to pick up the phone or drive by your location. Being there for people right at the tap of their finger builds customer loyalty, and in the modern, competitive era, you need loyalty more than ever.

  1. It Frees Up Personnel

The more that customers can do themselves, the less they have to contact and tie up your employees. When customers can order directly through the app, they do not have to interact with sales personnel. But the app can still offer new products or suggest additional services just like an employee would do. If they have questions, employees can answer these through email, text, or phone calls at an appropriate time rather than always playing defense.
By installing simple transactions on the app, your service people will also be free to focus their efforts on high-maintenance customers, complex service issues, and customer base development.

  1. It Provides an Outlet

Businesses increasingly have to deal with customers who take their complaints public. This can become a PR nightmare, and a bad review has effects well beyond that one transaction. If your customer cannot get an easy resolution to their disappointments, concerns, or complaints, they will likely turn to talking with other people or using social media to air grievances.
An easy-to-use return option in the mobile app as well as simple ways to initiate contact or get updates on complaint resolution will help prevent public shaming.

  1. It Offers Easy Solutions

A well-equipped app should help customers handle minor issues, questions, and changes on their own. The less effort they have to put into finding solutions, the better they will think about your company.
What types of problems should a mobile app easily solve? These could include things like changing billing information or shipping addresses, reporting and receiving updates about problems with goods, or initiating returns. Anything customers can fill in themselves should be on the app and not your own data entry employees. You save money and they save time.

  1. It Directs Customers

The app is a great way to direct both new and existing customers to new products and services. Customers can go to pages where they can see new items or be offered reorders on goods they already buy or they can be directed less assertively by using suggestion on what to do next. Or, use the app to push notifications to drive sales or launch new products. Any way you do it, an app is a new way to grow customers.
Whatever improvement your customer service needs, an app can help by shifting the load off personnel as well as giving customers an easier experience — both when problems exist and when they don’t. Start creating your custom business app today by visiting jācapps. Our app pros will help you make your life simpler and your customers happier.

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Alexa Amazon Echo B2B Apps Construction Mobile Apps Mobile Web Push Notifications

Connect with us at the CAM Tradeshow 2019!

Michigan Construction & Design Tradeshow 2019 hosted by CAM kicks off for a one-day conference on Tuesday, February 5th, and jācapps will be there to present and talk to you about taking your construction company mobile. In addition to the event’s productive networking, jācapps will hosting a workshop from 9:15am – 10:15am in one of the boardrooms!
Register today for our hour workshop where our COO, Bob Kernen will be discussing how construction businesses can leverage the ubiquity of smartphones to make their projects more efficient and profitable!

 

Construction In The Mobile World

Mobile apps are building the future and we are looking forward to this opportunity to meet local construction company owners, contractors, suppliers, architects, engineers and others to help take your companies mobile.
In the construction industry, where so many people do their jobs outside of a traditional office, whether it is training a mobile workforce, strengthening your safety procedures, and/or tracking your materials, mobile can make life a lot easier for communication and management. Mobile apps enhance communication, productivity, and transform bottom-line goals into reality across your project lifecycle. 
Here’s how:

  • Real-time logistics updates
  • Improved staff accountability
  • Easy, accurate document retrieval

But that’s not all, mobile construction apps have unlimited uses, such as:

  • Project management and productivity
  • Daily reporting and time entry
  • On-site photography and video
  • Safety trainings and monitoring

Mobile is the ultimate high-tech hand tool giving your projects a strong foundation. These are just a few of the ways our mobile solutions have helped clients succeed. We help clients differentiate themselves with complete custom solutions.
 
Don’t forget to register for our workshop and stop by booth 308 to learn more about how mobile strategy can impact your business! You will also get the chance to enter to win a FREE Amazon Alexa Echo Dot!
We look forward to seeing you at CAM’s Tradeshow 2019!
Register Here
If you are interested in expanding a mobile presence to support your business, contact us at sales@jacapps.com or 248-353-9030
 

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App Everywhere Awards B2B Apps Connected Car Mobile Apps Mobile Web Podcasting Push Notifications Radio Wearables

Recap of Small Talk with Mark Lee Interviewing our President Paul Jacobs

Recently, our very own Paul Jacobs was on Small Talk with Mark Lee. Small Talk comes from the Lee Group, MI LLC – Integrated Marketing Solutions. Lee helps companies develop branding and re-branding strategies to produce positive relationships with consumers, which bring measurable results. Lee was interested in jācapps and had the chance to see what our mobile app development company is all about.
After hearing the background about our company, Lee had a few questions about us. Let’s take a look at some of the key takeaways from the interview:
 

What is the biggest hesitation for a business when creating an app?

Paul responded that, “a lot of businesses have lack of knowledge about what mobile apps truly are. Our approach is to explain to our clients that you aren’t buying a piece of software – you are buying a mobile solution. It is important to find out what exactly the client needs, what problem they are having and work with them to create a solution. This is where you build trust with the clients and work with them as a consultant.”


Why does a business need an app?

Jacobs expands on the idea about smartphones are within everyone’s reach. “It is right in their purse or right in their pockets – everyone is carrying one. Therefore, the opportunity to be able to communicate to your consumers or business to business is huge.
Another key reason a business needs an app has to do with push messaging. If your user opts in to push messaging it allows the company to efficiently push messages out to those users. These messages can include sales, something that is new that your users need to check out, reminders, and so much more. Push notifications enhance two-way communication and is a powerful business tool.”


What criteria do I need to use to select a mobile app development company?

Paul says, “It is important that your company work with a developer who has full end-to-end for design, testing, new development ideas, etc. Someone who really understands everything, including getting the app into the app store.
You also want to consider the type of developers within that company. You want your developers to be flexible, treat you like a partner and not a client, and you want to be provided with case studies to see what their previous results have been.”


What is the process of creating an app?

Our process consists of four steps; discover, design, develop and deploy.
Discover – this is where your app takes shape. We draw inspiration from our conversations with you to brainstorm ideas and discuss the requirements needed for development.
Design – once a concept has been approved, we combine skills and strategy to make sure your apps look great and are easy to use. Our progress will be presented to you in the form of a specification document.
Develop – after you’ve approved the specification document, our in-house development team gets to work. This phase culminates with rigorous QA testing.
Deploy – we submit your apps to their respective stores! But we don’t stop there. We keep a lookout for issues and help you navigate new devices and OS versions as they become available.


What is the timeframe for app development?

The timeframe will differ from app to app but the average is from 10-12 weeks from beginning to end. Six to eight weeks of this time is for development. Additionally, our clients are able to download this app before the app goes live so they can tweak and test it before it is published. However, even when the app is finished it can still be adjusted.


Looking to 2019 and the next 5 years – what is the next big idea?

Jacobs explained that the next big idea is voice activated apps. “Right now you have to touch your screens for everything, but soon you will be able to talk to your phone. For example without hitting the app you can just say ‘play stream’ and your music will play.
Another thing that we have here at jācapps is called App Everywhere. Apps are not just on your phones, they are on connected cars, smart TVs, smart speakers, tablets, wearables – and soon there will be more apps created for these devices. Overall, apps are moving beyond just the mobile phone.”
To hear more of the interview with Mark Lee and Paul Jacobs – Listen to the interview here.
jācapps custom apps can support these efforts and so much more. If you are interested in creating a mobile presence to support your business, contact us at sales@jacapps.com or 248-353-9030

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B2B Apps Mobile Apps

Applications for Better Health

Mobile technologies make many aspects of our lives easier – that‘s why we love our devices. Healthcare is no exception and year after year more hospitals, fitness clubs, senior homes, etc. continue to adopt technologies to become more effective and efficient. Healthcare apps have massive potential to improve a patient’s overall wellness, reduce hospital readmissions and enable a patient to manage chronic conditions.
Here are some other ways health and wellness apps can be used:

  1. Track sleep schedules
  2. Meditation and mindfulness
  3. Diet and nutrition
  4. Mental health tracking and concerns
  5. Recipes
  6. Smoking cessation
  7. Sports and fitness activity tracking
  8. Weight loss coaching
  9. Pharmacy and drug info
  10. Stress reduction and relaxation

Health and wellness apps give users more control over their own health. Here are four important benefits of using health and wellness apps:
Easily keep track of your progress
Having the access to your personal health and fitness data, mobile apps allow you to stay on track and see where you are in your progress.
Maintain a healthy lifestyle on the go 
If you live a busy life and struggle with living a healthy lifestyle, mobile apps can change your world! Having access to fitness, diet, and nutrition tips on the move will allow you to live an easier, healthier, and happy life.
Stress relief and calming techniques
If you suffer from anxiety, depression, stress, etc. mobile apps can help you. In the middle of a bad day, you have access to meditation, stress reduction and relaxation apps that can help calm you down or change your mood in just minutes.
Medical condition tracking and advice 
Mobile apps can connect with your family doctor, hospitals, and your pharmacy. This allows patients to engage more in their everyday health and get help quickly.
Maintaining a healthy lifestyle can be a big challenge for individuals and keeping track of your progress can be an even bigger challenge. Mobile will take away these challenges and allow you to live your happiest and healthiest life yet!
If you are interested in learning more about jācapps, the apps we build, or a product of your own, contact us at sales@jacapps.com or (248) 353-9030

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How Radio Stations Are Killing It with Engagement

Customer engagement is one of the most important indicators when evaluating the success of a mobile app.
So, what exactly are radio stations doing today who are already killing it with user engagement?! KSGN 89.7 Family Friendly Radio, Go Media Radio, and The House FM use some unique features that are taking engagement to another level. Here are some of the ways these radio stations are both keeping and gaining users: 
 

Live Streaming

This one’s obvious, but SO powerful. Live streaming allows listeners to listen to their favorite radio stations whenever and wherever they are! Listeners love the portability of mobile apps.
 

Event Calendars

Calendars that list local events and festivals are a huge hit for station listeners. It encourages involvement in your app and allows listeners to access both local events and important tune in dates for artist interviews, live podcasts, and more!
 

Contests

Having a place on your app that involves contests also drives consumer engagement!  This allows customers to become better aware of different contests, and it provides a direct link to your station’s website for instructions to enter the contest or when to listen to the radio for certain winning opportunities!
Radio Apps

Latest News

Being on the go and staying up to date on the latest news can be challenging for a lot of listeners. They may want to know the latest local news, or news about album releases, celebrity updates, upcoming concerts, etc. Your app can allow your users to access information whenever and wherever they are!
 

On Demand Content (podcasts)

Most podcast listening is done on users’ mobile devices. So be sure that your on-demand content is there, so listeners can hear the morning show they missed, or better yet, original content created by your station staff.
 

Open Mic

Your relationship with your listeners doesn’t have to be a one-way street. Using this feature, they can easily send audio, video and photos back to you. Take requests through your app, or better manage listener call-ins. For the user it’s just a couple of easy taps. For you, it’s a way to bring your listeners into your programming.
 

Push Notifications

Having push notifications prohibits your users from missing out on the biggest announcements. These push notifications remind your users about upcoming events, podcasts, music releases, or contests, without even opening the app.

All of these features allow radio stations to rock engagement strategies. These features allow users to have the opportunity to do more than just listen to music. It allows them to be a part of the radio station. Encouraging your users to be me more involved than just listening to music will drive your app usage through the roof!
jācapps custom apps can support these efforts and much more. If you are interested in exploring a mobile strategy to support your business, contact us at sales@jacapps.com or 248-353-9030.

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App Everywhere B2B Apps Mobile Apps news and press

Designing a Restaurant's Food Ordering App

What Should a Restaurant’s Food Ordering App Include?

While the smartphone app market is full of general food-delivery-service options, there is still plenty of demand for restaurant-specific apps. Whether you own a chain of fast-food locations or a single high-end restaurant, you can streamline your ordering process and reach more customers by designing a custom app.
Yet a poorly designed restaurant app causes frustration for customers rather than joy. To make sure your food ordering app offers a pleasant experience, include at least these five features.

Menu Photos

You should include text descriptions of each menu item, but a menu that is solely text misses out on some of the best opportunities offered by a food ordering app. Since app users are guaranteed to access the software through a smartphone with a quality display screen, food photos make a big impact.
Don’t just snap low-quality shots of your dishes to add to the app either. Paying for professional photography of your restaurant’s food may increase the total cost of developing the app, but you’ll earn that investment back relatively quickly thanks to increased impulse orders when customers see flattering shots of your best items.

Delivery Tracking

Restaurants that don’t offer delivery can still benefit from ordering apps, but this kind of software development is especially valuable to establishments offering delivery. Your app should communicate clearly with users to let them know when an order is received, the food is prepared, and the delivery is sent out.
This sounds complex, but plenty of coding tricks can automate the process. You don’t necessarily have to increase the workload of your restaurant staff by more than the push of a button with the right design of your app.

Customization Control

One of the biggest reasons restaurant customers sometimes avoid using food ordering apps is due to a lack of customization options. A diner who doesn’t want tomatoes on their burger or who can’t eat a dish with shrimp needs a way to communicate their preferences and needs.
Your app can accomplish this in many ways, from a series of buttons to press to alter the order to text input. Make sure the workers preparing the food actually see the modified order or there’s little reason to offer customization options to your customers.

Previous Orders

Few app users download and install software just to use it once. By tracking a customer’s order history within the app, you’re encouraging repeat use by making orders as easy as possible. If someone always orders the same salad for lunch while they’re at work, the app should make placing that repeat order as easy as possible.
To take order history to the next level, include orders placed in the restaurant without the use of the app. You need to connect the app to a digital point-of-service (POS) software package running on the in-store registers. Integrated POS software offers many benefits on its own, making the upgrade to this kind of software worthwhile regardless of app connectivity.

Review Options

The best restaurants still make mistakes, and you need to hear about those issues from the customer before they turn to a public forum to share them. Integrating a review option directly into the app gives you a chance to capture complaints while they’re easy to remedy. For best results, add a text input area so users can do more than just give a transaction a star or numerical rating.
App development may sound intimidating, but we make the process easy here at jācapps. Let us create a useful and attractive food ordering app for your restaurant. Contact us today to get started.

Categories
App Everywhere B2B Apps Mobile Apps news and press

Designing a Restaurant’s Food Ordering App

What Should a Restaurant’s Food Ordering App Include?

While the smartphone app market is full of general food-delivery-service options, there is still plenty of demand for restaurant-specific apps. Whether you own a chain of fast-food locations or a single high-end restaurant, you can streamline your ordering process and reach more customers by designing a custom app.

Yet a poorly designed restaurant app causes frustration for customers rather than joy. To make sure your food ordering app offers a pleasant experience, include at least these five features.

Menu Photos

You should include text descriptions of each menu item, but a menu that is solely text misses out on some of the best opportunities offered by a food ordering app. Since app users are guaranteed to access the software through a smartphone with a quality display screen, food photos make a big impact.

Don’t just snap low-quality shots of your dishes to add to the app either. Paying for professional photography of your restaurant’s food may increase the total cost of developing the app, but you’ll earn that investment back relatively quickly thanks to increased impulse orders when customers see flattering shots of your best items.

Delivery Tracking

Restaurants that don’t offer delivery can still benefit from ordering apps, but this kind of software development is especially valuable to establishments offering delivery. Your app should communicate clearly with users to let them know when an order is received, the food is prepared, and the delivery is sent out.

This sounds complex, but plenty of coding tricks can automate the process. You don’t necessarily have to increase the workload of your restaurant staff by more than the push of a button with the right design of your app.

Customization Control

One of the biggest reasons restaurant customers sometimes avoid using food ordering apps is due to a lack of customization options. A diner who doesn’t want tomatoes on their burger or who can’t eat a dish with shrimp needs a way to communicate their preferences and needs.

Your app can accomplish this in many ways, from a series of buttons to press to alter the order to text input. Make sure the workers preparing the food actually see the modified order or there’s little reason to offer customization options to your customers.

Previous Orders

Few app users download and install software just to use it once. By tracking a customer’s order history within the app, you’re encouraging repeat use by making orders as easy as possible. If someone always orders the same salad for lunch while they’re at work, the app should make placing that repeat order as easy as possible.

To take order history to the next level, include orders placed in the restaurant without the use of the app. You need to connect the app to a digital point-of-service (POS) software package running on the in-store registers. Integrated POS software offers many benefits on its own, making the upgrade to this kind of software worthwhile regardless of app connectivity.

Review Options

The best restaurants still make mistakes, and you need to hear about those issues from the customer before they turn to a public forum to share them. Integrating a review option directly into the app gives you a chance to capture complaints while they’re easy to remedy. For best results, add a text input area so users can do more than just give a transaction a star or numerical rating.

App development may sound intimidating, but we make the process easy here at jācapps. Let us create a useful and attractive food ordering app for your restaurant. Contact us today to get started.