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New Comedy App Announcement: The Bob & Tom Show

Laugh Your App Off With New Comedy App for “The BOB & TOM Show”, Bringing the Funny to Your Fingertips
INDIANAPOLIS, IN, February 26, 2019 — The BOB & TOM Show , a favorite of millions and one of the longest-running and highest-rated radio programs in America, announces the launch of its new comedy app, created by award-winning mobile strategy and development company jācapps. The BOB & TOM Show app offers BOB & TOM fans the ease of listening to the show on their local station, as well as one-touch access to the BOB & TOM Comedy Channel, called “BOB & TOM 24/7”.  “BOB & TOM 24/7” features The BOB & TOM Show live every weekday morning, plus classic highlights, bits, songs and segments from the show’s rich archive of digital audio content. “BOB & TOM 24/7” also lets listeners replay the latest BOB & TOM Show.
The new app is loaded with listener-driven features that bring the funny to listeners’ fingertips, enabling them to easily join and become a BOB & TOM VIP and giving them access to The BOB & TOM Show Podcast and to The BOB & TOM Show Comedy Archives, a treasure trove of laughs from the packed BOB & TOM Show vault. The BOB & TOM Show app also allows BOB & TOM fans to watch the program live each weekday morning via a multi-camera, live video simulcast that adds another dimension to The BOB & TOM Show experience.
John Kesler, Chief Operating Officer, The BOB & TOM Show, said: “jācapps created a custom app that is simple to use, elegant looking, and a way for our fans to interact with the show, while enjoying an affiliate’s stream.”
Fred Jacobs, President, jācapps and Jacobs Media Strategies, said: “It’s a rare brand like BOB & TOM that has so much deep, rich content – perfect for a premium mobile experience. Working with their outstanding digital team, we’re excited about this new app. Now their listeners can enjoy the show any time and anywhere, and never have to worry about missing anything.”
The BOB & TOM Show is exclusively distributed by Westwood One and airs live weekday mornings from 6am-10am Eastern on 103 stations across the U.S. and on the American Forces Network worldwide. Inducted into the Radio Hall of Fame, The BOB & TOM Show features comedy, news, sports, lifestyle content, and interviews with today’s top actors, celebrities and newsmakers. The show is America’s leading media outlet for the best and developing comedians on the circuit, and also features live performances from musicians from all genres of music.
 
About The BOB & TOM Show
The BOB & TOM Show is a hilarious blend of comedy, talk, news, and sports and is one of the longest-running and highest-rated radio programs in America, airing live weekday mornings from 6am-10am ET. Inducted into the Radio Hall of Fame, The BOB & TOM Show is a favorite of millions and features news, sports, lifestyle content, and interviews with today’s top actors, celebrities and newsmakers. The show is also America’s leading media outlet for the best and developing comedians on the circuit. More than just a comedy show, The BOB & TOM Show also features live performances from musicians from all genres of music. The BOB & TOM Show is now heard on over 100 radio stations from coast to coast and the American Forces Network worldwide, in addition to The BOB & TOM Show podcast. Parodies, songs, bits, and more are produced by a large staff of writers, musicians, performers and misfits. In addition, The BOB & TOM Show has released more than 60 comedy albums, CDs and DVDs, and expanded its brand with popular live comedy show tours. For more information about The BOB & TOM Show, visit: www.bobandtominfo.com or contact Todd Alan at talan@westwoodone.com or at 212.735.1107.
 
Download the new The Bob & Tom Show app through iTunes or Google Play!

If you are interested in us, the apps we’ve built, or a product of your own, contact us at sales@jacapps.com or 248-353-9030
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Alexa Amazon Echo B2B Apps Construction Mobile Apps Mobile Web Push Notifications

Connect with us at the CAM Tradeshow 2019!

Michigan Construction & Design Tradeshow 2019 hosted by CAM kicks off for a one-day conference on Tuesday, February 5th, and jācapps will be there to present and talk to you about taking your construction company mobile. In addition to the event’s productive networking, jācapps will hosting a workshop from 9:15am – 10:15am in one of the boardrooms!
Register today for our hour workshop where our COO, Bob Kernen will be discussing how construction businesses can leverage the ubiquity of smartphones to make their projects more efficient and profitable!

 

Construction In The Mobile World

Mobile apps are building the future and we are looking forward to this opportunity to meet local construction company owners, contractors, suppliers, architects, engineers and others to help take your companies mobile.
In the construction industry, where so many people do their jobs outside of a traditional office, whether it is training a mobile workforce, strengthening your safety procedures, and/or tracking your materials, mobile can make life a lot easier for communication and management. Mobile apps enhance communication, productivity, and transform bottom-line goals into reality across your project lifecycle. 
Here’s how:

  • Real-time logistics updates
  • Improved staff accountability
  • Easy, accurate document retrieval

But that’s not all, mobile construction apps have unlimited uses, such as:

  • Project management and productivity
  • Daily reporting and time entry
  • On-site photography and video
  • Safety trainings and monitoring

Mobile is the ultimate high-tech hand tool giving your projects a strong foundation. These are just a few of the ways our mobile solutions have helped clients succeed. We help clients differentiate themselves with complete custom solutions.
 
Don’t forget to register for our workshop and stop by booth 308 to learn more about how mobile strategy can impact your business! You will also get the chance to enter to win a FREE Amazon Alexa Echo Dot!
We look forward to seeing you at CAM’s Tradeshow 2019!
Register Here
If you are interested in expanding a mobile presence to support your business, contact us at sales@jacapps.com or 248-353-9030
 

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App Everywhere Food & Beverage Mobile Apps Mobile Web Push Notifications

How Mobile Apps Have Changed the Restaurant Industry

Each and every day more and more restaurants are using mobile apps to streamline delivery and add value to their brand. Thanks to mobile, people have a new way to interact with getting their food. Whether users are on the go or ordering from home, everything they could ever need is right at the tips of their fingers.
So, what exactly can restaurant mobile apps do? Here are some features of restaurant mobile apps that have forever changed the restaurant industry:
 
Food On-Demand

  • On-demand food delivery features have become popular as more consumers either don’t have time or prefer not to cook at home. While these services lead to fewer customers in the physical location, the ease of ordering online makes up the difference in additional orders.

 
Advanced Booking & Reservations

  • Reservation features aim to reduce the amount of time that customers have to wait when dining out. These apps put customers in line, so they can arrive later and still be seated at the same time as if they had arrived earlier.

 
Ratings & Reviews

  • For better or for worse, review features make a serious impact on restaurants. Allowing people to submit reviews may attract more customers to your business. Your restaurant will not only become better known, but also allow you to showcase your service, food, beverages, and atmosphere.
  • This also allows for restaurants to make changes to their business in order to meet customer needs.

 
Discounts

  • Having a discount feature to your app makes it easier for customers to dine on a budget. These features work with restaurants to bring in new business by offering discounts on products in the establishment. Certain deals can be selective, which allows customers to use different items and choose their discounts.

The restaurant industry has been forever changed by mobile apps. Restaurant apps adding value to the food-buying process and will continue to benefit restaurants and their customers.
jācapps custom restaurant apps can support these efforts and so much more. If you are interested in expanding a mobile presence to support your business, contact us at sales@jacapps.com or 248-353-9030

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Android Auto App Everywhere Apple CarPlay Connected Car Mobile Web Push Notifications

How Apps Can Boost Auto Dealer Revenue

Buying a vehicle is a high-risk investment that used to include a large amount of on-foot research, visiting dealerships, consulting with sales reps even before the difficult and complex  purchase experience. But what if all the necessary information needed to purchase a car was in one spot … right in your hand? 74% of American adults own a smartphone so the best way to improve the auto dealer experience is through mobile apps.
 
APP USERS SPEND MORE
A study by DME Automotive showed that vehicle buyers who use a branded app were 73% more likely to buy from the dealership. But it doesn’t stop there … even after making a purchase, research shows that 25% more service appointments were booked compared to shoppers without an app. We can also see that these app users are spending more money than non-app users when purchasing a vehicle — 7% more according to a study commissioned by cars.com
 
EMPOWER MOBILE USER CUSTOMERS WITH KNOWLEDGE
Did you know that, auto buyers who use mobile are 72% more likely to repeat visits to the dealership?  Customers use apps to seek out competitive inventory, pricing, dealer information and payment options.
Mobile apps have changed the way dealerships are exceeding the expectations of car buyers who do online research before coming into the dealerships. But, according to a study by Google and Ipsos, 90% of smartphone users are not absolutely certain of which specific brand they want to buy when they begin looking for information online.
Although, the basic principles of buying/selling a car have not changed, mobile users have access to learn more about inventory, prices, reviews, etc. before going into the dealerships. This can help save customers time and money by being more prepared a knowledgeable when it comes to purchasing a car.
 
IMPROVING SALES THROUGH FOLLOW-UPS
Following up with your customers after the day of the sale is just as important as the actual sale. Mobile apps allow you to keep your customers engaged at every stage of the purchase process.
Doing follow-up during the decision-making process can improve the chances that the customer will return to the dealership. And follow-ups after the sale have been proven to increase customer loyalty and can increase referrals.
 
BOOST REVENUE THROUGH SERVICING
The service department generates the dealership’s highest profit margins. Dealership-branded mobile apps allow dealerships to bring customers back again and again. Also, customers who use the dealership mobile apps are 25% more likely to make service appointments over customers who do not download the dealer’s app.
According to study results for DMEautomotive, car owners are spending more money on servicing their vehicles than ever before. Dealers without an app are missing out on a huge opportunity to generate more revenue through the service department.
Here are some examples of what dealer-branded apps can enable customers to:

  • View service hours
  • Book service appointments in minutes
  • Pay repair orders
  • Consult with dealer staff on services through chat functionality
  • Save phone call, text, and email history
  • Update service profiles with every visit.

 
Overall, mobile offers your dealership a chance to engage with your customers and turn them into brand loyalists who will always refer your business to others. If you are interested in us, the apps we’ve built, or a product of your own, contact us at sales@jacapps.com or (248) 353-9030

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App Everywhere Awards B2B Apps Connected Car Mobile Apps Mobile Web Podcasting Push Notifications Radio Wearables

Recap of Small Talk with Mark Lee Interviewing our President Paul Jacobs

Recently, our very own Paul Jacobs was on Small Talk with Mark Lee. Small Talk comes from the Lee Group, MI LLC – Integrated Marketing Solutions. Lee helps companies develop branding and re-branding strategies to produce positive relationships with consumers, which bring measurable results. Lee was interested in jācapps and had the chance to see what our mobile app development company is all about.
After hearing the background about our company, Lee had a few questions about us. Let’s take a look at some of the key takeaways from the interview:
 

What is the biggest hesitation for a business when creating an app?

Paul responded that, “a lot of businesses have lack of knowledge about what mobile apps truly are. Our approach is to explain to our clients that you aren’t buying a piece of software – you are buying a mobile solution. It is important to find out what exactly the client needs, what problem they are having and work with them to create a solution. This is where you build trust with the clients and work with them as a consultant.”


Why does a business need an app?

Jacobs expands on the idea about smartphones are within everyone’s reach. “It is right in their purse or right in their pockets – everyone is carrying one. Therefore, the opportunity to be able to communicate to your consumers or business to business is huge.
Another key reason a business needs an app has to do with push messaging. If your user opts in to push messaging it allows the company to efficiently push messages out to those users. These messages can include sales, something that is new that your users need to check out, reminders, and so much more. Push notifications enhance two-way communication and is a powerful business tool.”


What criteria do I need to use to select a mobile app development company?

Paul says, “It is important that your company work with a developer who has full end-to-end for design, testing, new development ideas, etc. Someone who really understands everything, including getting the app into the app store.
You also want to consider the type of developers within that company. You want your developers to be flexible, treat you like a partner and not a client, and you want to be provided with case studies to see what their previous results have been.”


What is the process of creating an app?

Our process consists of four steps; discover, design, develop and deploy.
Discover – this is where your app takes shape. We draw inspiration from our conversations with you to brainstorm ideas and discuss the requirements needed for development.
Design – once a concept has been approved, we combine skills and strategy to make sure your apps look great and are easy to use. Our progress will be presented to you in the form of a specification document.
Develop – after you’ve approved the specification document, our in-house development team gets to work. This phase culminates with rigorous QA testing.
Deploy – we submit your apps to their respective stores! But we don’t stop there. We keep a lookout for issues and help you navigate new devices and OS versions as they become available.


What is the timeframe for app development?

The timeframe will differ from app to app but the average is from 10-12 weeks from beginning to end. Six to eight weeks of this time is for development. Additionally, our clients are able to download this app before the app goes live so they can tweak and test it before it is published. However, even when the app is finished it can still be adjusted.


Looking to 2019 and the next 5 years – what is the next big idea?

Jacobs explained that the next big idea is voice activated apps. “Right now you have to touch your screens for everything, but soon you will be able to talk to your phone. For example without hitting the app you can just say ‘play stream’ and your music will play.
Another thing that we have here at jācapps is called App Everywhere. Apps are not just on your phones, they are on connected cars, smart TVs, smart speakers, tablets, wearables – and soon there will be more apps created for these devices. Overall, apps are moving beyond just the mobile phone.”
To hear more of the interview with Mark Lee and Paul Jacobs – Listen to the interview here.
jācapps custom apps can support these efforts and so much more. If you are interested in creating a mobile presence to support your business, contact us at sales@jacapps.com or 248-353-9030

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Android Auto App Everywhere Apple CarPlay B2B Apps Mobile Apps Mobile UX Mobile Web Podcasting Push Notifications Radio Wearables

How Radio Stations Are Killing It with Engagement

Customer engagement is one of the most important indicators when evaluating the success of a mobile app.
So, what exactly are radio stations doing today who are already killing it with user engagement?! KSGN 89.7 Family Friendly Radio, Go Media Radio, and The House FM use some unique features that are taking engagement to another level. Here are some of the ways these radio stations are both keeping and gaining users: 
 

Live Streaming

This one’s obvious, but SO powerful. Live streaming allows listeners to listen to their favorite radio stations whenever and wherever they are! Listeners love the portability of mobile apps.
 

Event Calendars

Calendars that list local events and festivals are a huge hit for station listeners. It encourages involvement in your app and allows listeners to access both local events and important tune in dates for artist interviews, live podcasts, and more!
 

Contests

Having a place on your app that involves contests also drives consumer engagement!  This allows customers to become better aware of different contests, and it provides a direct link to your station’s website for instructions to enter the contest or when to listen to the radio for certain winning opportunities!
Radio Apps

Latest News

Being on the go and staying up to date on the latest news can be challenging for a lot of listeners. They may want to know the latest local news, or news about album releases, celebrity updates, upcoming concerts, etc. Your app can allow your users to access information whenever and wherever they are!
 

On Demand Content (podcasts)

Most podcast listening is done on users’ mobile devices. So be sure that your on-demand content is there, so listeners can hear the morning show they missed, or better yet, original content created by your station staff.
 

Open Mic

Your relationship with your listeners doesn’t have to be a one-way street. Using this feature, they can easily send audio, video and photos back to you. Take requests through your app, or better manage listener call-ins. For the user it’s just a couple of easy taps. For you, it’s a way to bring your listeners into your programming.
 

Push Notifications

Having push notifications prohibits your users from missing out on the biggest announcements. These push notifications remind your users about upcoming events, podcasts, music releases, or contests, without even opening the app.

All of these features allow radio stations to rock engagement strategies. These features allow users to have the opportunity to do more than just listen to music. It allows them to be a part of the radio station. Encouraging your users to be me more involved than just listening to music will drive your app usage through the roof!
jācapps custom apps can support these efforts and much more. If you are interested in exploring a mobile strategy to support your business, contact us at sales@jacapps.com or 248-353-9030.

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App Everywhere B2B Apps Mobile Apps Mobile Web Push Notifications

Driving Employee Engagement in the Construction Industries

Employee engagement is key to a successful business. Contractors need to take action to be sure that their professionals are committed to, and care about their business’ success. Engaged employees drive their company to reach its objectives. So, how can construction companies develop this level of enthusiasm among their employees?
Research shows that in the construction industry, momentum in employee engagement can be built through mobile! Sampson Construction launched SampsonHub in 2017, which is an employee app that better connects the company and its employees. The SampsonHub app reaches more than 80 percent of their employees with communications every day. Additionally, SAK Construction launched their employee app, SAK Pipeline, last year with similar adoption results. They reached more than 80 percent of their workers in four different regional locations, as well as crews on sites throughout the country.
So, how do these apps work and drive employee engagement?

Here are five ways to connect your construction workforce:

Safety Resources

Employees can submit forms to evaluate potential hazards on the job through the mobile app. Crews can go into the app to see not only the latest notification, but also to look through a library of job hazards and safety procedures, including video. This is beneficial because employees can access safety information at any given time. The manager can access the recaps of on-site reviews with the crews. Most importantly, if a crew member needs a question answered regarding safety, they can easily access a list of safety managers and their contact info right away.

Emergency Notifications

Construction employee apps can allow companies to push out emergency notifications. For example, a notification can be sent if there is bad weather or to let the team know of an incident or injury. Construction apps also push out safety alerts following incident reports to make crews aware of them, whether it’s something that happened within the company or even within the industry

Safety Awareness Campaigns

Safety awareness campaigns get messages out to construction crews on a daily basis. They can display real reasons why working safe is so important by sharing these images throughout job sites and offices, so they can be remembered!

Operations – Training Programs

Construction employee apps can offer various training courses. This can include the option for employees to have their own login ID and password, so they have the ability to see which courses have been taken, and which need to be done. This will help not only the employees stay on top of their trainings and education, but it will allow management to keep track of each employee’s progress.

Resource management

Apps can even help companies assign workers to the proper projects and keep track of their time spent on those job sites. With geo-location it becomes easy to know who is where, and redeploy them if necessary to new projects.
 
These employee focused apps can drive employee engagement through the roof! By having safety tips, emergency notifications, safety awareness campaigns, and training programs right in the palm of your hands, it will allow the employees in the construction industries to feel safe and heard.
jācapps custom construction apps can support these efforts and so much more. If you are interested in creating a mobile presence to support your business, contact us at sales@jacapps.com or 248-353-9030

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App Everywhere B2B Apps Mobile Apps Mobile UX Mobile Web Wearables

Tips to Evaluate Mobile App Developers for your Company's App

Do you have a new idea for a mobile app to improve your business’ efficiency and increase ROI?! Do you have a successful business that could benefit from more streamlined customer service or product processes?!
If so, you need a great team to create the best possible mobile app! How do you know what mobile app development company to choose? Here are some criteria to evaluate mobile application companies for your company’s app:
 

End-to-End Services

It is important that the company you choose offers full service – inclusive of strategy, design, development, and post-launch maintenance. Here at jācapps, we use a 4-step process to make your app and experience the best it can be. We discover, design, develop, and deploy. This full-cycle process includes:

  • Discovery: This starts with understanding the problem you need to solve and understanding where your app will take root, then brainstorming the best solution.
  • Design: Make sure your app looks great, with solid aesthetics and ease-of-use in mind. Make sure your app designer keeps the big picture in mind, so that your app functions well and looks beautiful.
  • Development: Your developer should work from a complete and accurate specification document that describes perfectly how your app should work.
  • Deployment: Rigorous QA testing should happen throughout the development process, but final testing should make you confident that your app will work flawlessly for your users. And finally, the submission of your app and its app store presence should be done with complete professionalism and confidence.

This type of process will ensure that you receive a top-notch app.
But the best developers don’t stop there – they keep a look out for rare potential problems and help you navigate new devices and OS versions as they become available.
 

Design and Development Tailored to Your Needs

You may already have detailed documents that state how you want your app to work. You may just be looking for a company who can just oversee your plans, assist in UI/UX design and the development of the app. Or, you might simply have a business problem and are looking at mobile for a solution! The best firms offer flexibility. You can get as much or as little help as you need. For projects that are less planned out from the start, a product development specialist, along with a UI/UX designer will be necessary for the project! Having both allows you to design and develop your app to the best possible outcome. If your team is well staffed, your development firm should be able to leverage your internal expertise to save you time and money.
 

Comparison Shopping

There are lots of app development companies. Review your candidates’ past client work and case studies. It is also beneficial to determine how, and how much you will communicate with your provider. Do you want a team that is local? Do you require any special technology expertise? There are many factors to consider when selecting a mobile partner.
 

Get Buy-In Across Your Company

After you have narrowed down your options – it is important that you share your plan and vision for your mobile app. You’ll avoid a lot of downstream headaches if everyone on your team is on the same page and shares your vision.
 

Partner Mentality

Developing your app requires a multitude of resources beyond the idea. It requires market research, extensive documentation, designers and developers. If you are researching a mobile app development company to bring your idea to life, look for more than a vendor. You want a company that will partner with you over the long term as your needs and your app evolves.
Take these tips into consideration to help you evaluate the right mobile development company for your mobile project!
jācapps custom apps can support these efforts and much more. If you are interested in exploring a mobile strategy to support your business, contact us at sales@jacapps.com or 248-353-9030

Categories
App Everywhere B2B Apps Mobile Apps Mobile UX Mobile Web Wearables

Tips to Evaluate Mobile App Developers for your Company’s App

Do you have a new idea for a mobile app to improve your business’ efficiency and increase ROI?! Do you have a successful business that could benefit from more streamlined customer service or product processes?!

If so, you need a great team to create the best possible mobile app! How do you know what mobile app development company to choose? Here are some criteria to evaluate mobile application companies for your company’s app:

 

End-to-End Services

It is important that the company you choose offers full service – inclusive of strategy, design, development, and post-launch maintenance. Here at jācapps, we use a 4-step process to make your app and experience the best it can be. We discover, design, develop, and deploy. This full-cycle process includes:

  • Discovery: This starts with understanding the problem you need to solve and understanding where your app will take root, then brainstorming the best solution.
  • Design: Make sure your app looks great, with solid aesthetics and ease-of-use in mind. Make sure your app designer keeps the big picture in mind, so that your app functions well and looks beautiful.
  • Development: Your developer should work from a complete and accurate specification document that describes perfectly how your app should work.
  • Deployment: Rigorous QA testing should happen throughout the development process, but final testing should make you confident that your app will work flawlessly for your users. And finally, the submission of your app and its app store presence should be done with complete professionalism and confidence.

This type of process will ensure that you receive a top-notch app.

But the best developers don’t stop there – they keep a look out for rare potential problems and help you navigate new devices and OS versions as they become available.

 

Design and Development Tailored to Your Needs

You may already have detailed documents that state how you want your app to work. You may just be looking for a company who can just oversee your plans, assist in UI/UX design and the development of the app. Or, you might simply have a business problem and are looking at mobile for a solution! The best firms offer flexibility. You can get as much or as little help as you need. For projects that are less planned out from the start, a product development specialist, along with a UI/UX designer will be necessary for the project! Having both allows you to design and develop your app to the best possible outcome. If your team is well staffed, your development firm should be able to leverage your internal expertise to save you time and money.

 

Comparison Shopping

There are lots of app development companies. Review your candidates’ past client work and case studies. It is also beneficial to determine how, and how much you will communicate with your provider. Do you want a team that is local? Do you require any special technology expertise? There are many factors to consider when selecting a mobile partner.

 

Get Buy-In Across Your Company

After you have narrowed down your options – it is important that you share your plan and vision for your mobile app. You’ll avoid a lot of downstream headaches if everyone on your team is on the same page and shares your vision.

 

Partner Mentality

Developing your app requires a multitude of resources beyond the idea. It requires market research, extensive documentation, designers and developers. If you are researching a mobile app development company to bring your idea to life, look for more than a vendor. You want a company that will partner with you over the long term as your needs and your app evolves.

Take these tips into consideration to help you evaluate the right mobile development company for your mobile project!

jācapps custom apps can support these efforts and much more. If you are interested in exploring a mobile strategy to support your business, contact us at sales@jacapps.com or 248-353-9030

Categories
B2B Apps Mobile Apps Push Notifications

3 Push Notifications Tactics Increase F&B Loyalty

Push notifications are core to the mobile app experience. Most mobile users have their phone on them at all times, and the ability to get their attention in a meaningful way can make or break your app. A report from Kahuna, a mobile engagement analytics startup, explains why consumers so often turn off push notifications, and how to combat the dreaded opt-out. Read more to see why food and beverage, above other industries, can specifically benefit from this feature.
According to their data, only 39 percent of social media app users opt in to push notifications in at least one category. One industry that seems to fare better is the food and beverage business with 60 percent of users opting in.
A few strategies can help push that opt-in rate up when you’re creating push notifications:

  1. Make a good first impression: Educate your users on your app’s benefits and note how push notifications will enhance their user experience.
  2. Know when: Timing is everything when it comes to scheduling push notifications. Statistically, the best time to send push notifications is between 11am and 1pm, between 2pm and 6pm, and from 8pm to 9pm.
  3. Maintain the customer relationship: Once users have opted in to push notifications, keep the content relevant, personalized and targeted. Sloppy notifications practices can quickly drive users away from your app completely.

When it comes to the food and beverage industry, half of smartphone owners regularly use restaurant loyalty rewards apps. And, according to survey conducted by the National Restaurant Association, building customer loyalty and increasing customer retention through app-based rewards programs is a successful strategy.
Restaurants can ensure continued use of their loyalty app through regular push notifications reminding customers how close they are to earning the next free item or reaching the next tier of the rewards program. These interactions again personalize the experience and encourage repeat app usage.
So, what are the top types of push notification should you use in order to create customer loyalty?

  1. Location triggered messages

“Our closest restaurant is only 500ft away, open the app and receive a special discount coupon!”

  1. Gifting messages

“Congratulations! You have been with us for three months already, and as a thank you, we’d like to give you a 20% discount on any item from our bestseller list!”

  1. Transactional messages

Based on an activity directly related to customer behavior– such as past purchases, reward level advancement, expiring coupons, etc.
Getting your push notifications strategy right requires planning, good copywriting and testing. Do it right, and you will see increased user retention rates, reduced customer churn.
If you are interested in learning more about jācapps, the apps we’ve built, or a product of your own, contact us at sales@jacapps.com or (248) 353-9030