B2B Apps Mobile Apps

Navigating B2B Business When You Can’t Meet F2F

Without question, Covid-19 has impacted all aspects of our lives and B2B marketing is no exception. Historically, B2B relationships centered around in-person meetings and product demonstrations. But how do you sell products when you can’t sit in a conference room, present a PowerPoint, and shake hands on a deal? Today, companies are investing in technology – including mobile apps, webinars, videoconferencing, and eCommerce –  in order to maintain business flow. 

A recent article in The Drum – B2B Marketing During Covid-19: 8 Transformations to Stay Ahead,” outlines the steps B2B companies are taking in order to navigate these rapidly changing times. The article provides helpful information to all B2B marketers, but also shares a study from eMarketer, which finds that while marketing budgets are being reduced, investment in all forms of technology have risen in importance.  In other words, providing customers with the tools to continue to purchase in a way that’s congruent with today’s situation.

This includes nearly two-thirds (62%) investing in eCommerce/online sales capabilities, while a similar percentage (61%) acknowledging they are making fewer face-to-face calls with customers.  The result is more than half (54%) are investing in more in delivering “last mile” infrastructure – or as we like to think of it, “last 12 inches”, i.e. mobile applications, that connect ordering and client service systems directly to customers.

Mobile apps have the ability to do a number of things that can bring your business closer to its business customers. That includes features like:

  • Catalogs – mobile catalogs can put your most up-to-date product information right into your customers’ hands.
  • Order forms – with your clients spending less time in a traditional office, making it easy for them to order your products at the moment they need them is crucial
  • Delivery logistics – Keep your customers up-to-date on where their order is in processing. This cuts down on service calls and anxious clients.
  • Notifications – Let them know about changes to hours, product offerings, pricing specials, etc. with notifications pushed right to their mobile device
  • Tap to call directories – Cut down on customer wait times and call center workload by directing calls to the precise extension the client needs with a simple tap inside your mobile application.

Times have changed and all businesses need to quickly develop different ways of structuring their relationships with customers.  Those that make the investment will be in much better position to maintain business flow.

Call us to discuss how mobile technology can make your business more efficient and profitable.

Mobile Apps Uncategorized

Browsing In The Aisles Has Been Replaced By Browsing Mobile Apps

For retailers, Covid-19 has accelerated the changes in shopping habits they were already experiencing. The benefits of the shopping experience – browsing the aisles, checking the inventory, engaging salespeople, and in-store events – no longer apply.  The trend in the past decade or two has been toward shopping while customers are at home – or at work or waiting in line for take-out. And increasingly, this activity is happening on mobile apps.

eMarketer just released a study from App Annie that finds in June, six in ten (59%) Americans preferred to shop using their mobile phones. And as the chart below indicates, this surge is happening among most age groups, led by an astonishing nine in ten (90%) of 25-34 year-old millennials.

Since this trend began long before the pandemic, experts in retailing expect this shift in shopping behavior to be a permanent re-alignment in the way Americans are going to make purchases in the future.  Yoram Wurmser, eMarketer principal analyst at Insider Intelligence notes “We expect that the effects of the pandemic will accelerate long-term trends in mobile usage.” Although some gains with mcommerce and other mobile activities will not last beyond quarantines, the baselines for mobile activities will be higher than they would have been otherwise.”

The retailing world has been upended by Covid-19.  But those retailers that have a mobile strategy in place are much more likely to evolve their businesses and survive. Key to that survival are elements like:

  • An up-to-the-minute “catalog” or “showroom” of products and/or services.
  • User registration to better serve the consumer and maintain a closer relationship via email, push messages and other communication channels.
  • Easy access to customer support
  • Simple, ecommerce transactions that are secure, easy and remember things like product preferences and payment methods.
  • The ability to expand your trading area – more customers outside of your radius will have access to your “store” than ever before.

Most businesses can be improved by establishing a relationship with the consumer on the device they spend almost 4 hours a day on. Whatever you’re selling,  redefining, streamlining, and expanding the way you connect with customers is now just a tap away.

Mobile Apps Mobile Web

Mobile Apps vs. Mobile Web: No Contest

As mobile app developers, we are frequently asked by clients why they need to invest in a native mobile app since they can build a mobile web page for a much lower cost. We always respond with the same rationale: the power of having an icon on the smartphone’s screen, a device that never leaves their side, the ability to leverage the native functionality of the smartphone (location, phone, push messaging), and being confident in a user experience tailored to the device make this an easy decision.

Now, we develop mobile apps, so we realize some are suspect about our agenda when we make the case for them. So, the decisive factor comes to us from a recent study from eMarketer, who provides the ultimate reason why businesses must invest in a mobile app if they truly want to have a successful mobile strategy:

Americans spend 88% of the time on their phones with mobile apps

Not only do apps crush the mobile web with time spent, that number is actually growing. This trend has been happening for the past 5 years, and each year apps win an increasingly lopsided victory. The mobile web is still important – but primarily for what we refer to as “The Two S’s:” searching and sampling. When the user is ready to commit, to buy, to enter into that relationship, they want your app!

A mobile app ensures your best customers have instant access to your brand, your content and the easiest way possible to engage with you. It also gives you a way to have a one-to-one relationship with those users, a way to know them, and serve them as the crucial customers they are.

Consumer expectations for brand interactions have never been higher, and the native mobile app makes it easy for your company to meet (and exceed) those expectations and deliver on the promise of your product. As the most-used device in almost all of our lives, the mobile platform enables you to develop a deep and lasting relationship with your customers in a way that a simple website simply cannot. When realized in an app, your product or service becomes a “tool” just like the camera or text in the user’s device. It’s a sure way to lock yourself in (and your competitors out).

Budget considerations are important, but so is ensuring your mobile investment is effective, especially during challenging economic times, when retaining each customer is imperative, the mobile app can create that bond. Our advice: if you’re going to invest in a mobile strategy, make sure your brand is front and center and has the best possible chance of succeeding.

It’s a safe bet.


Lessons for Business Owners During COVID-19

As the co-owner of two small business, I understand and appreciate all of the challenges we face in normal times.  And these are far from normal times.  We worry about the health of our staffs and the health of our businesses.  The rules that have always applied are being challenged, and we are forced to pivot quickly in order to keep everything together.

If you own a business that sells product to consumers, you know what I mean.  Pre-COVID-19 it was about having appealing locations, attentive service, and adequate stock displays.  We used advertising, social media, and other marketing techniques to drive traffic, and consumers stopped in to either browse or to buy.  Businesses didn’t require having any kind of relationship with these consumers, because they could just re-tool with more advertising and marketing.

And that’s the biggest lesson learned – in order to survive during and after the COVID-19 crisis, businesses are going to have to invest in having digital, one-to-one relationships with their customers.

I love restaurants, and here in Detroit there is a group that has six unique bistros that are really outstanding.  We’ve been customers of one of their restaurants for close to 30 years.  Like all restaurants, they are now closed, and trying to promote curbside pickup.  In the past week, they’ve shuttered two of their locations and we are in fear there could be more.

They are failing because they don’t know who I am.  Sure, the wait staff greets us when we come in because of our longevity, but the company doesn’t know us.  They have a weak email relationship with us, no mobile app, and no way to activate the thousands of customers who love their restaurants.  If I didn’t drive by their restaurant and saw the sign about curbside pickup, I wouldn’t have known they are offering it.

And looking around, they aren’t alone.  To my eye, the majority of local restaurants and retailers haven’t invested in developing digital relationships with their long-term customers and can’t activate them as shopping patterns radically change.

When things return to normal, every business needs to invest in three things (these are generalities – I’m sure there are other tactics that apply to specific groups):

  1. eCommerce – Online shopping and ordering for curbside pickup is going to be with us long after a cure is found for COVID-19.  There is no guarantee people are going to flock back into stores when this is over.  Online ordering + curbside pickup and/or home delivery might become the norm for all businesses (let’s face it, giants like Target and Wal-Mart were doing this before the crisis, and are perfectly positioned to serve customers during this disruption).
  2. Data & Database – How many businesses are like my restaurant, with long-term customers but no information on them?  This transactional relationship has exposed a major weakness in their business model.  Smart owners will immediately invest in requiring each customer to register for their email database and begin collecting information on them.  And not just demographic data, but preferences, shopping patterns, etc. 
  3. Invest In A Mobile App – While it’s obvious I would recommend this, how many businesses wish their app was on the home screen of all of their customers’ smartphones right now, empowering them to connect and shop while they are sitting around their homes right now?  Imagine having push messaging capability, communicating with customers about specials, new services, and discount programs.  Even businesses that didn’t have an eCommerce engine prior to COVID-19 could get one started now and build it up over time.

Like it or not, small and medium businesses compete every day with Amazon, Wal-Mart and Target.  And while those companies can invest millions in their digital strategies, developing a digital relationships with customers doesn’t need to cost a fortune. 

But the cost of not having a digital relationship with customers could.

We are here to help you make it through these troubling times.

Wishing all of you, your families, and your colleagues good health during these challenging times.

Paul Jacobs


7 Lessons We’ve Learned From Developing 1,300 Mobile Apps

Bob Kernen has served as COO of jacapps, our mobile app company, for more than six years now.  And during that time, the company has grown into radio’s leading mobile app developer.
 Bob was the first person I thought of when I watched Iowa Caucus coverage Monday night. And in today’s post, he puts this debacle in Iowa into perspective – what it means to politics, and more importantly, what it means to radio. – FJ

I turned on the news late Monday night to see the results of the Iowa Democratic Caucus. After a minute or two it became obvious that the results weren’t in. After flashbacks to the election of November 2000 dissipated, I heard that the problem was with (gulp) a mobile application.
As someone who runs a mobile app company I had two immediate reactions: First, that visceral wave of nausea when the technology you’ve worked hard on fails, and second, thank goodness it wasn’t one of our apps!
Running a company of this type is complex.  It’s not just about writing code.  Great mobile apps require a strategic purpose, time and thought, quality control, graphic design, attention to the user experience, training, testing, and lot of debugging.
As we know, there are two app platforms – iOS for iPhone and iPads, and Android for virtually everything else.  Problem is, there are hundreds of different phone brands and models that run Google’s Android software.
You never want an app to go down, and you certainly don’t want to have problems like these when a) the app is only going to be used one time, and b) that one time is on national television and a presidential election is at stake.
Most of us view mobile apps as those cute little icons on our iPhones and Androids that we touch with a finger and cool stuff happens.  And when working properly, the consumer doesn’t notice just how complex this software is.
Over the past eleven years, jacapps has developed close to 1,300 mobile apps for radio stations and many other industries.  We’ve built simple streaming apps and amazingly complex apps with powerful platforms behind them that perform multiple tasks, while managing huge quantities of information. While we sympathize with the developer of the failed app used in the Iowa Caucuses, we also understand how a debacle of this magnitude can happen.

Based on the information provided so far, here’s our take on Iowa app’s face-plant, and how a disaster like this can be avoided:
1. Don’t rush it. The news is reporting this app was rushed to market in 60 days. While we appreciate that speed is important for many of our clients, it’s hard to conceive that a project this complex could be reliably done in eight weeks. It’s not surprising that there were issues.
2. Test it in the field. There have been numerous reports that in rural areas of Iowa, the app couldn’t cleanly connect to the Internet. Poor cellular coverage? What a shocker! It’s one thing to test an app in the lab (or even in a populous area) where there’s always excellent high speed Internet, but it was no secret this app was going to be used in fire stations in Pella and elementary schools in Waterloo. Simply sending someone out in the field (literally!) or provisioning the app to test in one of these places would have identified the problem quickly.
3. Test it on humans. There are also stories of how precinct captains and volunteers at local caucuses couldn’t figure out how to use the app (and in some cases, couldn’t even download it). Once again, the developer could have brought in five people from the street, handed them a phone with the app on it, and had them work through it.  And in a couple of hours, the developer would have a better understanding of how to make it more user-friendly. The people who built the app should never be the ones to test it.  These are called usability tests, and they’re effective.
4. It requires training. Most of the people reading this post know their way around a smartphone or tablet.  You’ve been downloading apps for years, and you know the in’s and out’s of how to manage mobile tools.  But many of the key spokespeople at Iowa precincts presented themselves very differently.  Some are self-described Luddites.  Other simply weren’t interested in new systems.  The developer and the Iowa Democratic Party needed education sessions so that all 1,700 precinct captains knew what they were doing.  Under the best of circumstances, that’s a heavy lift.
5. Apps are complex. People typically believe everything actually happens on your phone – that’s where the code and “stuff” resides. In fact, more complex apps are connected to a platform on a remote server that contains all of the data that flows into the app, registration information, etc.  The app used in Iowa could have failed in many different places – the app itself, the cloud-based platform, the connectivity, and more.
6. Do you even need an app? Smart brands do, of course. But for this type of “one and done” function, wouldn’t it have been simpler to create a special email box, and have them all send their results using an encrypted format that (hopefully) everyone knows how to use.
7. Don’t try this at home. Complex apps aren’t cheap, but too often people like to cut corners and either develop them “in-house” or hire a firm that has minimal experience with mobile do the job.  In every case where we’ve seen this occur, failure happens.

This is complex software that needs to be developed to handle multiple devices (how many hundreds of different Android phones are on the market?), operating systems, erratic WiFI or bad cell service, and other unforeseen events.
It’s one thing to cut a corner or two for an app that’s going to be around for years and can be course-corrected with updates over time.  But for an app that’s going to be used for just one night? You’d better make sure it’s as perfect as possible and pay whatever it takes in order to achieve that.
Every radio broadcaster needs to be part of the Mobile Revolution.  But simply checking off the “app box” by buying a mediocre product often comes with hidden costs – from operational problems to user issues.
Developing great apps is challenging, and we sympathize with the developer of the Iowa Democratic Party’s app, who clearly had a worse day than even the candidates waiting on pins and needles yesterday for the hand-tabulated results of the caucus.  But a lot of this could have been avoided.
When all else fails, try an abacus.  

B2B Apps

Ideal Features for Your Logistics App

Transportation and delivery companies build and maintain their reputation by delivering products on time to customers. When a company delivers a client’s products on time, they gain repeat business. Inventory management and movement of goods in a timely manner are vital to the company’s success.
In this vein, a logistics company should have an app designed for them to make business more efficient. Here are a few ideal features to include in a potential app, whether your business is a warehouse, shipping, delivery, or all three.
Appointment Booking and Route Information
Appointment booking capabilities make assigning appointments for delivery to your customers more efficient. Electronic bookings eliminate the need for physical paperwork for managers, and an app puts the delivery schedule on a mobile device instead of employees having to check a computer for each delivery.
Clients can choose the time and date of their delivery via the app. They are able to book times for appointments by choosing the free spots available.
Drivers get a full inventory count and exact details of what they are carrying in a smartphone app instead of in a file. Updating when each client receives their delivery is easier and less time consuming as it is done all within the app.
Drivers can also receive route information and estimated times of delivery on their device instead of on a delivery sheet.
Driver Tools
Driver tools, like built-in GPS tracking to find the customer’s location or gas stations that can handle large trucks, could be a priority. Finding the best gas and fuel prices at any given gas station should also be a must. And logbook capability makes the driver’s job easier without having paperwork or logbooks cluttering the cab.
Real-Time Tracking of Trucks on Deliveries
If you’re a delivery company, real-time tracking of your fleet of trucks helps you find the best routes with the least amount of traffic for your drivers. It helps to avoid accidents and construction zones. This adds efficiency to the delivery process. Shorter routes save money on fuel costs. It lowers the cost of maintaining your fleet due to less wear and tear.
Real-time tracking of trucks on the road also keeps you informed of where your fleet is at any given moment. It helps keeps clients informed of their delivery progress and when to expect it to arrive.
An app that tracks the trucking fleet allows managers to assign loads based on the closest driver to the location of the warehouse. This speeds up loading and delivery to customers should new or rush orders arrive during the day.
If you also have a chat function, it can help keep communication lines open with your drivers to arrange pickups or navigate through any problems that might arise.
Warehouse Optimization Tools
If your company uses your own warehouse, automating your company’s warehouse tools helps boost productivity. Tools that optimize your inventory management can reduce excessive stock by eliminating out-of-date or hardly moving stock. Inventory that is not moving can be highlighted so you can remove it efficiency to make room for stock that is selling.
Apps can show when stock needs to be replenished and in what amounts. Potential ordering through the app with manufacturers could be a functionality as well.
Features that include picking and packaging orders are a must. Shipping management tools keep the warehouse running smoothly with orders processed quicker and more accurately.
If you are a logistic company or a warehouse in need of an app that makes your company or drivers more efficient, then contact us at JACAPPS today. We can work with you to build you an app for your logistics company or warehouse.

B2B Apps

4 Ways to Make Your Business App User Friendly

When a business goes to the time, effort, and investment of creating its own in-house app, it needs to ensure that the targeted users will actually use and enjoy that app. That means it needs to be user friendly. How can you accomplish that if you’re new to the app game? Here are four easy ways.
Keep It Clean
A clean and uncluttered look improves the customer experience on several levels. First, minimalist screens help users find the right steps and complete their transactions quickly and comfortably. Second, a simpler app loads faster and more successfully on any device and in any sort of connection circumstances. The longer your customers have to wait to move around in the app, the less likely they are to frequent it.
Decluttering the app also means keeping it focused to a certain set of goals and targets. An app that tries to do everything — from making orders to scheduling employees to troubleshooting products — gets confusing and slower very quickly. Focus on your core goal(s) for the app when it releases, adding new features only as they become organic.
Use Colors Wisely
The color schemes for any app or website are an important aspect of making a user-friendly experience. White text on a yellow background might be in line with your brand identity, but it can be terrible to read in the bright sunshine or when on the run.
Bolder text colors on a light background are a simple and proven way to help people find what they need without strain. No matter what your brand color scheme, you can find a way to blend it with easy-to-read choices.
Highlighting the correct next step in a different color than the text could also clue in people as to where to go next. Similarly, you might highlight navigation features in a way that keeps them consistently in the users’ view throughout the app’s pages
Think Mobile
A mobile app is designed to be used on the go and on different devices. That means you must think about how the users will interact with it while they walk, eat, wait in line, are in a busy store, stand on a street corner, or are in the car. They will use the app in daylight, at night, inside buildings, and in bed. How easily does the app work in less-than-ideal situations?
Complex instructions, small text, or undersized selection buttons, for instance, are hard to pay attention to and press when in motion. A simple fix might be to reduce the amount of text or steps, increase sizes, or spread out content on multiple pages.
Also, make sure your app can function even in changing connection situations. Does it require a good wireless connection to load a lot of graphics or different sections? If so, your customer may experience a problem as they physically move around.
Make It Intuitive
Move the user through your experience in logical manners. Consider an example. If you want a person to read instructions and then select one of three options, make sure the option buttons are logically placed directly underneath the text. Too much space will confuse users and an illogical placement will frustrate them. Even if you include instructions in the text to choose a button on the left, this is not an intuitive location to look.
What feels intuitive to one person may not feel so to another, of course. You achieve the best results by working with a group of people, testing the interface by third parties, and working with experienced developers.
These few tips are sure to enhance users’ interaction with your app. A professional app developer will be able to help you use them to create a great interface to reach your goals. At jācapps, our team knows what it takes to appeal to users of all sorts. Call today to make an appointment and get started.


5 Tips for Creating an Effective App for Employees

When you think about having an app made for your company, you might think about an app that your customers can download and use. This can be useful, but you may want to create an app for your employees to use as well. If you’d like to make a more effective app for your employees, try these tips.

  1. Work With an App Development Company

There are programs that you can use to create apps yourself, but you may want to avoid this if you don’t have experience. The team from a good app development company can give you ideas for your employee app, and they can help ensure that the app turns out like you want it to. Plus, cost might be more affordable than you think.

  1. Ask Your Employees What They Want

Talk to your employees about the fact that you are thinking about creating an employee app. Then, you can ask them for feedback. A surprising number of employees might be excited about the idea and may be happy to provide you with input. Keep your employees’ ideas in mind when you design and create your app.
Additionally, once the app has been released and your employees have been using it for a little while, you may want to ask for their feedback again. After all, the people who use the app the most will probably be the best people to give their opinions about the app. Then, they may be able to tell you about bugs that are present or features that they would like to see added.

  1. Keep It Simple

You’ll probably want to keep your employee app relatively simple and easy to use. Employees shouldn’t have to spend tons of time learning how to use the app. Instead, they should be able to download and use it right away without much of a learning curve. Keeping the app simple will also help you keep costs down in most cases.

  1. Provide Useful Information

You might have a lot of ideas about things that you can implement in the app, but first and foremost, you will probably want to provide useful information. Employees might like being able to access the app so that they can read the latest company news and memos, for example, so make sure that you keep the app up-to-date with this information.
Additionally, think about the different types of features that your employees could benefit from in their day-to-day lives. Having the option to pull up their schedule, check out the cafeteria lunch menu, or view the events calendar can all make use of the app very helpful. You may want to add some pictures and other content, too, but useful information will probably be what makes your app truly effective.

  1. Allow Push Notifications

Your employees might live busy lives both when they are at work and when they aren’t, and it might be easy for them to forget about their employee app. If you want your employees to make use of the app, consider adding a feature for push notifications.
You will probably want to allow the opportunity for your employees to turn off these notifications if they really want to, but allowing notifications can help you make sure that your employees use the app and help them avoid forgetting anything. You can even set up the app so that it will do things like give a push notification reminder prior to an employee’s scheduled shift.
Creating an employee app could be a great idea for your business. Contact us at jācapps today to find out more about our app development services and how they can help your company and your employees.

B2B Apps

4 Ways a Shift-Scheduling App Helps Your Business

Any manager who oversees shift workers knows the challenges that come with scheduling. You must account for individual employees’ availability, company needs, business cycles, and the payroll budget. For many managers, this process takes up much more time than it should.
Do you still attempt to do this job with a pen and paper? Then what you need is a scheduling app. How can this simple tool revolutionize shift management? Here are four distinct ways a scheduling app can help you and your business.

  1. Let Employees Schedule

What happens in your organization when one person has a change of availability? Do you end up having to spend hours remaking the whole schedule? Does the person email the whole team to find someone who can cover? Do supervisors bear the brunt of the responsibility? Do they sometimes not even know what is going on with their shift workers?
With a scheduling app, employees can connect with one another to make their own swaps or reliably notify supervisors of emergencies. You may have them input things like blackout dates, schedule preferences, and skills certifications.
Allowing employees to self-schedule their time as much as possible is more than a time saver. The more employees can control and manage their own schedules, the more empowered they feel. This simple and free benefit may help reduce turnover and boost morale.

  1. Use the Power of Data

The variety of elements in good scheduling are occasionally too much for one person to manage. What are everyone’s preferences? What does the upcoming business cycle look like? Who will run into overtime? How much payroll budget is left?
An app can do all these calculations much more easily and quickly than just about any human manager can. If you let it do the analysis based on data from prior shifts and pay periods, you can then focus on other matters.

  1. Automate Communications

Do you have a workforce that tends to show up late, forget their shifts, or fail to respond to attempts to reach them? You can partially overcome many of these challenges with an automated scheduling system. Set reminders through push notifications or text alerts about when employees are to be at work. Rather than someone calling or texting workers, your system can take care of the need automatically.
The advantage of a mobile-based scheduling system over traditional web-based ones is that most employees have their phones on them nearly all the time. Using a mobile app lets you harness this connectivity and get more immediate results.

  1. Link With Finance

Scheduling connects with payroll as well as other aspects of the company’s finance department. But if you schedule on paper, you do not get real-time information on how the week’s numbers look. And you still end up entering data into the payroll system separately.
Look for an app, instead, that tracks payroll expenses on a per-shift or per-day basis and offers reports to see how your schedule holds up against the payroll budget. Senior managers can keep an eye on payroll and performance data without investing too much time. The app’s data should also be downloadable into your payroll system or provider’s software so no one does redundant data entry.
Which of these features could make the biggest difference for your company’s scheduling challenges? Whether you need a time-saving device, the ability to empower shift workers, or stronger data analysis, a scheduling app could be the answer. At JACAPPS, we design customized apps for businesses of all types and sizes. Call today to make an appointment, and let us help your business help itself.

B2B Apps news and press

4 Ways An Internal Company App Can Help You Grow

An internal app provides a new method of communication and organization within your company. App development requires time, money, and attention, so what makes it worth the effort? Here are few ways it can provide tangible and intangible benefits to any growing business.
1. Communicate Easier
If all your employees don’t spend the majority of their time working within earshot at the company’s main office, you probably struggle with communication. As a company grows, it generally has  more people on the road, servicing customers, working in branches, working remotely, and using flexible schedules. All that translates to some difficulty reaching everyone and keeping them on the same page.
An internal app provides a singular way to reach everyone no matter where they are. Because an app is specific to your company and can often provide “push” notifications, you’ll have more confidence that everyone is up to speed. Even if staff is in the same office, you may find that retention and engagement is improved when everyone uses the same platform instead of a myriad of different methods to converse.
2. Get Things in One Place
Do your employees use a variety of software, apps, programs, and portals to do their particular jobs? Then wrangle most – or all – of these into a centralized system that everyone can access with just one login and one platform.
With a single app portal, you can customize the interactions based on your specific employees’ needs and learning style to make it more intuitive. And you can expand or contract the connections through your app to offer new work tools or to discontinue ones that are out-of-date.
3. Encourage Technology Use
If you have some employees who find it hard to embrace new technology, an app is the perfect way to encourage this adoption. Structure the app to be user-friendly and focus only on the most important functions that you need at the beginning – perhaps employee notices, scheduling, and payroll information. Have regular and personalized training sessions to help everyone learn how to use the app easily.
As employees learn to use the app and to see the benefit within their own lives, add more features. This may include group project organization, departmental communications, or software people can use in their jobs. Many employees will see that technological changes help them work more efficiently or become less frustrated with mundane tasks like getting approvals from management.
Once the app is something employees are accustomed to, use similar thought processes and platforms to introduce other modern technological tools like a customer-facing app, paperless offices, and remote work options.
4. Introduce Virtual Work
An app is an excellent way to start moving your company toward a more mobile and technology-friendly future. Mobile work options allow people to remain efficient even when they’re not in the office and they provide more ways to organize your business.
A sales team, for instance, can use the app to coordinate people on the road and those working behind the scenes And rather than maintain individual offices for sales staff who need to come in just to complete paperwork, you save the space and equipment by allowing them to do many of those functions from home or the road. It may even allow some employees to shift to an entirely remote schedule.
Internal apps are a new idea for many businesses and their employees. But they help you stay on top of the competition and move at the pace of modern business. At JACAPPS, we know that this can be a challenging transition time. We’re here to make it work both for you and your staff. Call today for an appointment.