Users are spending more time in apps than ever before. In fact, a recent report from App Annie shows that users in the US averaged more than two hours and 15 minutes per day using apps. This amounts to over one month out of the entire year. In 2015, this number was below two hours – further proving the dominance of mobile apps and their ability to keep users engaged.
If that doesn’t convince you of the sheer dominance apps have assumed, consider this. People use about 10 different apps every day, making them part of their daily habit – like brushing their teeth or eating dinner. This is because users rely on apps from many different categories, and with different tempos, from daily to weekly to even monthly. Some of the largest categories by average apps used are utilities and tools, productivity, social networking, and communication.
It’s easy to understand why those categories lead the way. People want to get their tasks done conveniently and efficiently, and they also want to stay connected with their family and friends. From paying bills and checking account balances while in line at the coffee shop to catching up with friends who live in another state, mobile apps allow them to do just that.
At jācapps, we understand that mobile users are, indeed, mobile. People use apps on the treadmill at the gym, in the car on their way to and from work, in the supermarket, and even in their homes with devices like Amazon Echo and Google Home. From tablets, wearables, smart TVs, connected cars, and smart homes, apps are literally everywhere we go – and there’s no signs of slowing down.
That’s the reason why we stand behind our App Everywhere® strategy. With so much time being spent with apps, connecting with your audience wherever they are is essential to maintaining and growing your brand. Focusing on the end user and putting them first will help your app become a part of their daily lifestyle. To capture mobile users where they spend most of their time, you should think about how your brand can go one step beyond the competition and improve the customer experience.
If you’d like our expert input on your mobile strategy, click here to contact us today. You can also call 248-353-9030 or email sales@jacapps.com to set up some time to talk.
Author: Vince Kattoula
Last week, I mentioned Matt Hartman’s suggestion that voice provides the lowest friction interface between consumers and them getting what they want. This is especially true in the car where voice commands cut back on distracted driving. Controlling the infotainment system in your car makes the driving experience much safer in the long run, and adds value to the overall driving experience.
We understand the power of voice.
jācapps has been in the voice game for a while now. For the past four years we’ve been coding apps to work with Ford’s Sync system, and it’s why we debuted SonicAi, our new company that develops “skills” for voice-command devices, or “smart speakers.” We understand the power of voice and how it has the potential to change the way people listen to radio, podcasts, audiobooks, etc. in their cars and homes.
Matthew DeBord, Business Insider senior correspondent, offers his review of Apple CarPlay here. In his review, he mentions how natural it feels to speak to Siri, the iPhone’s virtual assistant, in the car. We believe this holds true in the home as well. That’s why our team has been hard at work developing new “skills” for voice-command devices like Amazon Echo. As more and more devices become voice controlled, the opportunity grows for brands to make themselves easily accessible to their audiences.
At jācapps, we can help you sort through the connected car, as well as the smart home, so your brand is easy to find everywhere. That is the whole idea behind our App Everywhere® program.
Click here to reach out today, give us a call at 248-353-9030, or email sales@jacapps.com.
Last week marked the debut of SonicAi – our new joint venture that develops “skills” for voice command devices – or “smart speakers” as they’re sometimes called.
We partnered with Steve Goldstein, Founder/CEO of Amplifi Media, to bring SonicAi, or SAi (“say”) for short, to life. The company’s focus is on designing and creating spoken word software for devices like Amazon Echo, or “Alexa,” as well as Google Home. These gadgets are showing up in more and more homes, offices, and other spaces every day.
From time-shifted audio like podcasts to featuring key station content that can be easily accessed and shared, our vision is to use the power of spoken voice commands to enhance the radio experience.
Jacobs Media, our sister company, has been tracking ownership of “smart speakers” in Techsurvey 13 and found that 11% of homes have one. And they’ve found that listeners who love formats that range from Alternative to AC to Sports Talk are grabbing up these devices in nearly equal numbers, indicating their mass appeal. In fact, Gartner predicts that 75% of U.S. homes will have one by 2020, and 20% will have two.
What this means for your station is that you need to engage with your audience beyond their phone, tablet, and even their car. You need to follow them wherever they may be. This means offering them apps everywhere, or App Everywhere® as we like to say. Furthermore, you need to make it easier for them to access your content. And what better way than using their own voice? Matt Hartman suggests that voice provides the lowest friction between consumers and them getting what they want, which is what makes offering your listeners these “skills” for voice command devices so important.
Check out this video to learn more about what SonicAi is all about:
To learn even more, click here.
Reach out to us today to discuss your mobile strategy and how we can help grow your business. Give us a call at 248-353-9030 or email sales@jacapps.com.
Last week marked the debut of SonicAi – our new joint venture that develops “skills” for voice command devices – or “smart speakers” as they’re sometimes called.
We partnered with Steve Goldstein, Founder/CEO of Amplifi Media, to bring SonicAi, or SAi (“say”) for short, to life. The company’s focus is on designing and creating spoken word software for devices like Amazon Echo, or “Alexa,” as well as Google Home. These gadgets are showing up in more and more homes, offices, and other spaces every day.
From time-shifted audio like podcasts to featuring key station content that can be easily accessed and shared, our vision is to use the power of spoken voice commands to enhance the radio experience.
Jacobs Media, our sister company, has been tracking ownership of “smart speakers” in Techsurvey 13 and found that 11% of homes have one. And they’ve found that listeners who love formats that range from Alternative to AC to Sports Talk are grabbing up these devices in nearly equal numbers, indicating their mass appeal. In fact, Gartner predicts that 75% of U.S. homes will have one by 2020, and 20% will have two.
What this means for your station is that you need to engage with your audience beyond their phone, tablet, and even their car. You need to follow them wherever they may be. This means offering them apps everywhere, or App Everywhere® as we like to say. Furthermore, you need to make it easier for them to access your content. And what better way than using their own voice? Matt Hartman suggests that voice provides the lowest friction between consumers and them getting what they want, which is what makes offering your listeners these “skills” for voice command devices so important.
Check out this video to learn more about what SonicAi is all about:
To learn even more, click here.
Reach out to us today to discuss your mobile strategy and how we can help grow your business. Give us a call at 248-353-9030 or email sales@jacapps.com.
In this year’s Techsurvey, the radio broadcasting industry’s largest survey, more than four in ten (42%) smartphone owners agree, or strongly agree, that they’re addicted to their mobile phone. That’s an increase of 6% from the previous year. When you consider all the things they can do, it’s easy to understand how people can develop a dependency on these devices. Whether you work in an office, on the deck of a cruise ship, in the kitchen of a 5-star restaurant, or on a Broadway stage, mobile phone technology has probably made your life easier and more entertaining.
What are people doing when they’re fueling mobile phone addiction? It’s simple – they’re using apps. In fact, a recent report from eMarketer shows that mobile apps will account for about 85% of total mobile time spent throughout this year. From listening to digital audio to social networking and gaming, the way these devices change the way we live should not be taken for granted.
The addictive quality of smartphones, and other mobile devices for that matter, is something every brand tap into in their own unique way. You should be thinking about what unique product or service you can deliver to this audience. Over the past decade, we have experienced first-hand the joy apps deliver to our clients. Having your brand appear on the screen of your consumer’s most precious possession is a rush, and maybe the most important part of future-proofing your brand.
So, with that being said, we have one question for you…
How is your brand delivering to our culture of mobile “addicts?”
As always, we’d love to talk anything mobile. Click here to reach out to us today, call 248-353-9030, or email sales@jacapps.com.
We’ve said it before. Mobile apps continue to outpace mobile web in time spent. In fact, per eMarketer, mobile apps are expected to account for about 85% of total mobile time spent in 2017. This means mobile internet users will average about two and a half hours per day using apps. Meanwhile, time spent with a mobile browser is expected to remain stagnant at 26 minutes per day.
It’s safe to say people love mobile apps
Judging by the sheer dominance in the way apps have outpaced mobile web, it’s safe to say people love and prefer the apps on their smartphones and other mobile devices. This is not hard to understand considering apps are easy to use, and they can provide users with instant gratification. Mobile web can sometimes make for a frustrating experience, especially when the website isn’t optimized for mobile.
Cathy Boyle, eMarketer Principal Analyst, says “American consumers spend the bulk of their app time conducting five activities: listening to digital audio, social networking, gaming, video viewing, and messaging.”
What this means is that if you want to keep consumers engaged with your brand, you should offer them an app. And that app should deliver more than just your stream. To drive engagement and get your audience talking to you, your app should be unique… like your brand. Offer users on-demand audio and video content, as well as different ways to interact with you (like social media), to create a fully engaging mobile experience.
Another key finding in eMarketer’s report was as Americans’ in-app time goes up, the number of apps they’re using is slowly declining. In 2016, US smartphone users used an average of 21 apps per month on their smartphones. By the end of the forecasting period, that number is expected to drop to 20.1 apps.
This isn’t surprising news since we reported back in September that 63% of app users become inactive within the first 30 days. For this reason, it’s important to keep your customer base engaged. Mobile apps create an instant connection between your business and your audience. People who download your app are likely your best customers, and they give your brand a small piece of precious real estate on their device so your message is never more than a tap away – useful to them and your business.
There’s a reason why our apps have generated more than 28 million downloads worldwide – we put the end user first. Click here to reach out to us today, give us a call at 248-353-9030, or email sales@jacapps.com.
By: Vinson Kattoula
With the 2017 MLB season in full swing (no pun intended), we thought it would be fun to share our choices for the best apps to help you keep track of everything, from stats to the best seats in the stadium, all season long.
Here are 9 mobile apps you should be using this baseball season:
- MLB.com At Bat
As the official app of Major League Baseball, MLB.com At Bat offer users a great way to keep track of breaking news, scores, player and team stats, schedules, trade rumors, and much more. The app offers two subscription options, monthly and yearly, for its extensive premium features, covering MLB games from Opening Day to the World Series.
MLB.com At Bat can be downloaded for free on Android and iOS.
- MLB.com Ballpark
The MLB.com Ballpark app is the official mobile companion for visiting any MLB ballpark. You can access guides to all the MLB ballparks including concession maps, driving directions, and fan services plus mobile food ordering and experience upgrades at select ballparks.
Additionally, the app lets you create a personalized game journal including a history of all the games you attended, your game photos, team stats from your visits and access to the best game highlights.
MLB.com Ballpark is available for free on Android and iOS.
- TeamSnap
This is the perfect app for keeping track of the company softball team, or your kid’s little league. Primarily a communication device it helps you keep track of practice and game schedules, as well as who can make it and who can’t. You can also send messages and share photos from the games.
The TeamSnap app can be downloaded for free on Android and iOS.
- iScore Baseball/Softball
This mobile app allows coaches, parents, and fans alike to keep a detailed record of the progress of the game. Using the app, you can score youth baseball/softball, high school games, college games, and, of course, professional games. It’s a great tool for serious baseball enthusiasts who want to follow along the game and keep their own set of stats.
iScore Baseball/Softball can be downloaded for free on Android and iOS.
- MLB Perfect Inning 16
This mobile game lets you build your own all-star baseball team and make a run for the World Series. As you progress through the season, you earn points which can be spent on buying new players or upgrading your existing lineup. Players can engage in Season Mode, or play through the season’s daily matchups using the MLB Today mode.
MLB Perfect Inning 16 is available for free on Android and iOS.
- Sports Alerts – MLB Edition
Sports Alerts focuses on getting users LIVE, FAST scores and stats on their phone, tablet, or wearable. The main concentration is more on the numbers of baseball rather than the news which makes it excellent for those who just want to see what’s happening in the game. The app uses real push technology with no background services running for faster alerts with no wasted bandwidth or battery life, and all your received alerts are saved in your alert history in case you miss any.
Sports Alerts – MLB Edition can be downloaded for free on Android.
- MLB.com Beat the Streak
Your goal is to break baseball’s toughest record – the legendary 56-game hitting streak. Pick one or two players who you think will get a hit each day, make correct picks for 57 straight games, and the grand prize of $5,600,000 could be yours. The game is free and takes only 15 seconds a day to play.
MLB.com Beat the Streak is available for free on Android and iOS.
- ESPN Fantasy Sports
Casual and die-hard fantasy baseball players will both enjoy ESPN’s fantasy platform on their mobile app. The app makes it easy for users to set rosters, browse the free agency, make trades, manage multiple teams, follow stats, review scores, and post messages to their league. It also offers players fantasy football, basketball, and hockey leagues during their respective seasons.
ESPN Fantasy Sports can be downloaded for free on Android and iOS.
- MiLB First Pitch
As the official mobile app for Minor League Baseball, users can use the app to get live updates for every game and complete stats, schedules, standings, and news for all 160 clubs. They can also search for their favorite team(s) by level and by MLB affiliate. The app offers push notifications for game alerts, home game reminders, and breaking news.
MiLB First Pitch is available for free on Android and iOS.
In addition to these apps, there’s also individual team apps that provides users with updates centered around their favorite team. Popular features include a team schedule, scores, stats, player news, and team updates. They usually don’t have as many features as a full-fledged MLB app, but they’re great for fans who like to keep a closer eye on their favorite team.
As always, we’ve love to talk mobile with you. Click here to set up a conversation about your brand’s mobile strategy. You can also give us a call at 248-353-9030 or shoot us an email.
P.S. Go Tigers!
By: Vince Kattoula
Radio has survived countless technological advancements over the years, from TV to iPods to streaming. But, perhaps the most dramatic changes, and most challenging, have yet to come. Below are some important technology trends that we think will influence your station this year.
Smart speakers. Radio’s presence in the home has been eroding since the appearance of the iPod. But new hope for radio has arrived in the form of “smart speakers,” particularly Amazon Echo. By now, you’ve probably heard about (or even used) “Alexa” and experienced all she can do. From setting the temperature on your smart thermostat to dimming the lights in your living room, there are a lot of cool things these speakers can do. For radio stations, however, their opportunity lies with Alexa’s ability to pull in the listener’s favorite station or podcast with a simple voice command. Radio’s at-home challenge – like so many of the others – starts with awareness, and then devising smart strategies to take advantage of this technology.
Podcasting. Podcasting, a once-obscure method of consuming audio, has become a leading medium for distributing audio content, whether for business or personal use. In 2016, 71% of podcasts were listened to on a mobile device. It’s no surprise that mobile is the dominant platform being used to stream podcasts, yet radio stations still haven’t embraced podcasting like they should. When combined, podcasting and radio can create exciting programming that brings together broadcasting’s skills at production, content creation and marketing in an exciting, unlimited new form.
Connected cars. The car dashboard is one of the greatest programming challenges for broadcasters today. It’s also one of the greatest opportunities. Radio still has a dominant presence within cars, but this does not mean things won’t change. More technology brings more choices, and there are a lot in connected cars. We can attribute much of this to the driver’s ability to bring in smartphone content as well as dashboard apps, like Pandora and Spotify, right to their screen. So, what does this mean for your station? Simple – your mobile app is the way in. Whether it’s the in-car system, CarPlay or Android Auto, your mobile app makes sure that when your listener is in the car, your brand stays top of mind.
Apps are the best way to engage consumers through their mobile phone since it allows a variety of content (and content types like audio, video, text, etc.) to go with them no matter where they are. We understand the potential of these technologies to redefine the way consumers inform and entertain themselves where they live and while on-the-go. That’s why we’ve been hard at work developing new “skills” for Amazon Echo and Google Home, adding to our App EverywhereSM initiative.
Reach out to us today! Call 248-353-9030, or email sales@jacapps.com for a free consultation.
Over the last few years, many businesses have made the commitment to mobile. They understand the power of having a mobile app, and how it can grow their brand, reach consumers, and capture more revenue. There is more than one approach to mobile, and one of the first strategic decisions you’ll have to make is: Native or Hybrid.
Here’s a quick rundown on both native apps and hybrid apps
Native apps are developed specifically for a given mobile operating system (OS). This type of app follows the technical and user experience (UX) guidelines of that particular OS. The reason for this is so that the code runs more efficiently and that each function of the app will work smoothly with the device’s internal tools such as the camera, microphone, compass, accelerometer, gestures, etc. This allows for faster performance and an app that “feels right” to the end user based on their experience of and knowledge of the Android or Apple operating system. Since all native apps must follow the same guidelines, each one will have a look and feel that’s consistent with other native apps on the device. This means it will take less time for users to familiarize themselves with your app.
Hybrid apps are essentially driven by a company’s website. This kind of app loads most of the information on the screen as the user navigates their way through the app versus a native app that downloads most of the content when the user initially installs the app. Since one app can be released across multiple operating systems, hybrid apps are typically easier to develop. This makes life easier for the developer since they only have to maintain one version of the source code. What this also means is that getting the app into each app store takes less time and effort because there are fewer requirements to meet. Furthermore, updating a hybrid app is much simpler for the user. Instead of updating the app through the respective app store, the user will see updates within the app as they navigate through it – unless a new feature that dramatically changes the user experience is added.
Which route should your business take?
There is no wrong choice when it comes to deciding which route to take for your mobile app. However, there is a better choice and that choice is native apps. Overall, native apps perform better than hybrid apps, offer the highest security possible, and present a better experience for the end user. The user experience is probably the most important difference. In fact, according to Dynatrace, almost half of consumers are less likely to use the mobile app again due to a poor experience – and 34% would switch to a competitor’s mobile app. Click here to learn more about the importance of mobile UX.
Source: Dynatrace Mobile App Survey Report
Check out a few of the native apps that we’ve developed here. To get an even better understanding of how our services can help your business grow, click here to set up a conversation, call us at 248-353-9030, or email us today!
The Importance of Mobile UX
By: Vince Kattoula
Technology, especially mobile apps, should be easy to use and make life easier, not harder. A good user experience is usually the difference between success and failure in the app world. User experience (UX) involves a person’s behaviors, attitude, and emotions about using a product, system, or service. When UX is well thought out and succeeds, end users are happy. But when it fails, users can become frustrated and end up saying goodbye for good.
Paige Templeton, our Lead UX and PM, had this to say about the work involving UX:
“The work involving UX encompasses a broad collection of things. The research portion gives us a base to make decisions. Competitive analyses, personas, and usability tests all help to create an app that caters to the end user. Taxonomy and information architecture work is vital in making sure users know where to find things. A lost user is a failed experience and results in a deleted app. Then, as most know, there is the user interface design. Interface design focuses on creating a layout that feels intuitive to the user. An interface that follows recognizable patterns lifts the user’s mood and he or she responds more positively. The visual design in UX caters to the look and feel of the app. It helps lead the user to more understanding of what kind of an app it is. Interface choices, such as over-designing, can hurt the app by creating a frustrated user.”
Earlier this year, Paige spoke at Ignite UX Michigan in Ann Arbor. She discussed the good, the bad, and the ugly regarding icon usage. Here are a few key takeaways:
- Use labels unless there isn’t enough space.
- Use context cues if you cannot fit a label in.
- Test, test, test! Use your users.
- Use the AIGA universal symbols list when possible.
- Don’t assume that making something an icon will make it easier on the user.
Creating an awesome app is more than just great code or flashy looks. After developing more than 1,000 apps for hundreds of clients across multiple industries, one of the best lessons we’ve learned is that the only thing that matters in a mobile app is the experience that it offers end users. To create an excellent user experience one must put on their end user hat and really think about each individual experience with their product. Each button, link, feature, and so on, needs to be carefully considered and designed to delight and engage the end user.
As always, we’ve love to talk mobile with you. Click here to set up a conversation about your brand’s mobile strategy. You can also give us a call at 248-353-9030 or shoot us an email.