Category: Voice Commands

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Alexa Amazon Echo App Everywhere B2B Apps Mobile Apps Push Notifications Smart Home Voice Commands

3 Reasons Why Radio Stations Should Have an Alexa Skill

voice controlled smart speaker

Smart speakers give radio the chance to bring back in-home listening. Listeners can now engage with their favorite radio stations by just using their voice to ask Alexa to play their favorite radio station in their bedroom, bathroom, living room, kitchen, etc.

Here are 3 reasons why radio stations should have an Alexa skill:

 
1. Engage your listeners by bringing back listening to your home
Alexa skills are giving your listeners the opportunity to listen to their favorite radio stations in their home! One key trend to keep in mind is that consumers are forming new habits and radio broadcasters have an opportunity to benefit from the changes in technology, voice, and interactive audio devices. Consumers today ask their Alexa device what the weather is like, to set a timer, or make a grocery list. They also want to listen to music while cleaning their house, cooking, relaxing, hanging out with friends… and now they have the chance to  just ask Alexa!
2. Control the Listener Experience 
Many radio streams are available today on Alexa through TuneIn. So, one may ask, “Why do I need an Alexa skill if I’m already on Alexa?” There are so many stations on TuneIn that many have the same name and you cannot be sure listeners will find your stream. Additionally, with TuneIn there is no opportunity to offer on-demand listening to your shows or your podcasts.
Having your own Alexa skill allows you to showcase your station’s personality right up front. It allows you to truly connect with your listeners and control their experience by making sure they are tuning in to your radio station.
3. Claim your name
When dealing with Amazon Alexa, you will ask for the radio station by name and Alexa needs to know the right phrase or “invocation”. Searching for content by voice doesn’t let you show the top ten search results, instead if offers only the top search result. So you have to get it right!
When you are thinking about getting an Alexa skill for your radio station, keep in mind the invocation names of the voice web are assigned on a first come first serve basis.
UX
 
Here’s a little fun fact to wrap it up…Some stations are finding that as much as 25% of their streaming is on smart speakers!
Smart speakers are truly taking over. They help build your audience, engage your audience, and connect with your listeners now more than ever.
We would love to talk mobile strategy and Alexa skills with you to help engage your audience. Contact our Director of Business Development, Sari Zalesin. sari@jacapps.com or 248-353-9030

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Alexa Amazon Echo App Everywhere B2B Apps Connected Car Google Home Mobile Apps Smart Home Smart TVs Voice Commands

Tech 248 Recap & Key Takeaways

On Tuesday, July 31st we hosted our first in house event, partnering with Tech248! We offered networking and refreshments while our executives gave brief updates on 2018’s mobile trends.  We couldn’t be more excited to see over 80 local business people attend our first event!
In case you missed it… here’s a little recap of the presentations and their key takeaways!

Apps For Business

Our COO, Bob Kernen gave an incredible presentation about apps for business. Bob refers to apps as a dynamic business tool. “We tend to think of apps as consumers – apps are these little tools people use to get us through our day. In reality, they are the most valuable real estate a marketer can have, and most importantly… ALL companies can participate.”
An app is self-contained piece of software that is designed to serve a discreet function and work on a specific type or types of devices. It leverages the power of your smartphone or tablet, way beyond the ability of a mobile browser. Mobile apps can be designed to help facilitate instant communication with customers.
App features an include: 

  • Real-time updates on product availability
  • Ability to request a quote or place an order
  • Provide login, video, and PDF sessions for education
  • Host an ultra-categorized, user-friendly product catalogue
  • Connect users with particular departments or teams instantly
  • And more!

With that being said…“There’s an app for that!” Did you know 81% of American adults use a smartphone… and mobile usage has surpassed desktop usage!

Media Consumption Trends

Our President, Paul Jacobs, gave great insight about the Media Trends in 2018. Paul touches on the results from Techsurvey 2018.

  1. We can definitely see a generational shift when it comes to media, as shown survey results, we see millennials and boomers both have the highest population dealing with media consumption.
  2. Here is the 2018 media pyramid representing media consumption, devices used, and trends between millennials and boomers: 
  3. In 2018, Techsurvey proves that audio streaming is still on the rise, and is quite balanced between male and female consumers. If your business has audio content to put out there – keep doing it!
  4. Lastly, in-car audio provides many different sources for content. The AM/FM radio is still standard but audiobooks, podcasts, streaming providers, and XM satellite are all sources for content and advertising if your business is trying to reach consumers on the go.

Now how do we here at jācapps relate to that? jācapps App Everywhere® provides solutions that encourage communication across all devices. We incorporate your brand through mobile phones, the connected car, smart TVs, smart speakers, tablets, and wearables.

Smart Speaker Update

Our Director of Business Development, Sari Zalesin, gave a great presentation about smart speakers! If you don’t know already… Alexa dominates the smart speaker space! Looking at smart speaker owners, 75% own Amazon Alexa only, 19% own Google Home only, and 6% own both Amazon Alexa and Google Home.
When it comes to business, Amazon Alexa skills need a strategy behind them. Creating “skills” is easy, but voice is actually something much larger! Voice is actually a whole new user interface, and more and more devices will be controlled by the human voice. With that being said, consider your business and how you might interact with users through voice. What content do you want delivered, and to whom? Do you have news, announcements, or recurring content? Or are you focusing on set database questions and answers?
Amazon Alexa has skills for all different industries, some of the hot industry skills around the US include; Healthcare, Automotive, and Food & Beverage.
Here are some great examples from her presentation: 

  • Healthcare –
    • Carolinas HealthCare created an Alexa skill where consumers can simply ask “Alexa, what is the nearest Carolinas urgent care or hospital?”
  • Automotive –
    • Ford and FCA partnered with Amazon to connect their cars to Alexa voice control for commands relating to appointments, trip management, and engine starting.
  • Food & Beverage –
    • TGI Friday’s created a skill allowing fans to place orders and make reservations with Alexa voice technology.

Overall, smart speakers are here to stay! Every business needs a voice strategy!

Thank you to all of the attendees and we hope to see you at future events!
We would also love to thank Farmington Brewing Company and Plum Market for catering with the best refreshments! The beer and food were a hit…we look forward to working with both companies for future events!
If you are interest in us, the apps we’ve built, or a product of your own, contact us at sales@jacapps.com or (248) 353-9030

Categories
Alexa Amazon Echo App Everywhere B2B Apps Connected Car Google Home Mobile Apps Smart Home Smart TVs Voice Commands

Tech 248 Recap & Key Takeaways

On Tuesday, July 31st we hosted our first in house event, partnering with Tech248! We offered networking and refreshments while our executives gave brief updates on 2018’s mobile trends.  We couldn’t be more excited to see over 80 local business people attend our first event!

In case you missed it… here’s a little recap of the presentations and their key takeaways!

Apps For Business

Our COO, Bob Kernen gave an incredible presentation about apps for business. Bob refers to apps as a dynamic business tool. “We tend to think of apps as consumers – apps are these little tools people use to get us through our day. In reality, they are the most valuable real estate a marketer can have, and most importantly… ALL companies can participate.”

An app is self-contained piece of software that is designed to serve a discreet function and work on a specific type or types of devices. It leverages the power of your smartphone or tablet, way beyond the ability of a mobile browser. Mobile apps can be designed to help facilitate instant communication with customers.

App features an include: 

  • Real-time updates on product availability
  • Ability to request a quote or place an order
  • Provide login, video, and PDF sessions for education
  • Host an ultra-categorized, user-friendly product catalogue
  • Connect users with particular departments or teams instantly
  • And more!

With that being said…“There’s an app for that!” Did you know 81% of American adults use a smartphone… and mobile usage has surpassed desktop usage!

Media Consumption Trends

Our President, Paul Jacobs, gave great insight about the Media Trends in 2018. Paul touches on the results from Techsurvey 2018.

  1. We can definitely see a generational shift when it comes to media, as shown survey results, we see millennials and boomers both have the highest population dealing with media consumption.
  2. Here is the 2018 media pyramid representing media consumption, devices used, and trends between millennials and boomers: 
  3. In 2018, Techsurvey proves that audio streaming is still on the rise, and is quite balanced between male and female consumers. If your business has audio content to put out there – keep doing it!
  4. Lastly, in-car audio provides many different sources for content. The AM/FM radio is still standard but audiobooks, podcasts, streaming providers, and XM satellite are all sources for content and advertising if your business is trying to reach consumers on the go.

Now how do we here at jācapps relate to that? jācapps App Everywhere® provides solutions that encourage communication across all devices. We incorporate your brand through mobile phones, the connected car, smart TVs, smart speakers, tablets, and wearables.

Smart Speaker Update

Our Director of Business Development, Sari Zalesin, gave a great presentation about smart speakers! If you don’t know already… Alexa dominates the smart speaker space! Looking at smart speaker owners, 75% own Amazon Alexa only, 19% own Google Home only, and 6% own both Amazon Alexa and Google Home.

When it comes to business, Amazon Alexa skills need a strategy behind them. Creating “skills” is easy, but voice is actually something much larger! Voice is actually a whole new user interface, and more and more devices will be controlled by the human voice. With that being said, consider your business and how you might interact with users through voice. What content do you want delivered, and to whom? Do you have news, announcements, or recurring content? Or are you focusing on set database questions and answers?

Amazon Alexa has skills for all different industries, some of the hot industry skills around the US include; Healthcare, Automotive, and Food & Beverage.

Here are some great examples from her presentation: 

  • Healthcare –
    • Carolinas HealthCare created an Alexa skill where consumers can simply ask “Alexa, what is the nearest Carolinas urgent care or hospital?”
  • Automotive –
    • Ford and FCA partnered with Amazon to connect their cars to Alexa voice control for commands relating to appointments, trip management, and engine starting.
  • Food & Beverage –
    • TGI Friday’s created a skill allowing fans to place orders and make reservations with Alexa voice technology.

Overall, smart speakers are here to stay! Every business needs a voice strategy!

Thank you to all of the attendees and we hope to see you at future events!

We would also love to thank Farmington Brewing Company and Plum Market for catering with the best refreshments! The beer and food were a hit…we look forward to working with both companies for future events!

If you are interest in us, the apps we’ve built, or a product of your own, contact us at sales@jacapps.com or (248) 353-9030

Categories
Amazon Echo Google Home Mobile UX Voice Commands

What is a “Template” vs. a “Platform” App?

Man using mobile payments online shopping and icon customer network connection on screen, m-banking and omni channel

Each type of app can bring different advantages for your company. Understanding those advantages help shape the goal of your app.

Deciding which type of app is right for your company is crucial  

When jācapps was formed back in 2008, we built every app from scratch. Development took a long time, repairs and updates were tedious, and flexibility was minimal. As we became more sophisticated, our development leaders had a vision to create a platform that would enable us to not only build, service, and update apps faster, but also provide an incredible amount of flexibility to our clients in layout, design, features, and functionality.
Concurrently, other developers were working on their own version, and a few have created a “templated” approach. In this model, app design, features, and functionality are uniform. The only thing different is the content in the app (the stream, links to social media, etc.).
Two approaches – both are credible and deliver on the promise to clients. Our approach is a modular, customizable platform. The other approach is a template.
Here’s why we believe the modular platform approach delivers more advantages to our clients than a template:

  1.  No two radio stations are the same. Sure, most radio station apps have streams, podcasts, social media, and more. But each radio station is its own brand. A Top 40 station in Wichita should reflect their brand and their market, and shouldn’t look like a Christian radio station in Madison. Some stations have huge morning shows that should be featured. Others should highlight social media. A template can’t provide that flexibility. A platform can.
  2. Different formats require different functionality. When our partner company, Jacobs Media, began conducting the TechSurvey, it became clear to us that audiences of different formats interact with their favorite radio station in unique ways. For example, Twitter use by Sports radio fans is through the roof, so our sports station clients can feature that on the main screen in their app. News stations in commercial and public radio feature a headline news feed on their main page, and music-oriented stations feature last-song played. A template can’t provide that flexibility. A platform can.
  3. A platform app can best reflect what’s on the air. One of the main advantages of a platform app is that it can be “programmed” to be responsive to what’s on the air. So, if the morning show has a special guest, the app can instantly be changed to feature a picture of the guest prior to them appearing, and then taken down when the interview is complete. Station promotions, contests and events can be showcased, and removed when the event is over. Templated apps are static, and cannot promote the station in as timely and effective a manner as a platform app.

 There are many other reasons why a flexible platform is the best solution for your mobile strategy. We have been fortunate to work with hundreds of radio stations over the past 8+ years, and they have inspired us to design our platform with the unique needs of their business in mind. The result is the most flexible, customizable, and reasonably priced solution going.
If you’d like to learn more about the benefits of the jācapps platform, contact us at sales@jacapps.com.
 

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Amazon Echo Google Home Mobile UX Voice Commands

The Importance of UX Without the Screen

UX

In today’s world, brands must increase user engagement, among other priorities, to stay relevant and meet their goals. These goals can be met with a mobile app, but it goes beyond just having an app for your business.

A good User Experience (UX) can mean the difference between success and failure

Many times, when we think of UX we think of wireframes and pretty colors. We consider whether a button color change would increase the purchase rate. But UX isn’t always on a screen. UX goes beyond the screen with audio products.
Designing for the suite of voice apps (Alexa, Google Home, and the HomePod) moves us away from visual representations and takes us to one single sense – sound.
As with all applications, user testing is critical. There are a few common red flags that come up when testing audio. One must make sure the audio demands make sense to the user. They should feel spontaneous and free of fluff. You must consider all the different accents and how they may be mispronounced. There also needs to be solid evidence that people would use the skill.
Done well, the audio platform takes your company and your product, off the screen and into the home.
At jācapps, we understand the end user and how they use mobile in a variety of settings – at home, at work, in the car, etc. We can help you build a UX strategy that works both on the screen and off the screen to reach your audience and keep them engaged wherever they may be.
Reach out to us today by clicking here. You can also give us a call at 248-353-9030 or email sales@jacapps.com.

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Techsurvey Voice Commands

Techsurvey13: 6 Takeaways Regarding Voice Command Technology

voice command
Voice recognition.

Every year, our sister company, Jacobs Media, fields Techsurvey, the radio broadcasting industry’s largest online survey. Now, in its thirteenth year and with over 50,000 respondents, it identifies key trends in the mobile, social, and connected car spaces. Techsurvey has been quoted throughout the media world by companies such as CNN, The New York Times, and eMarketer.
Techsurvey helps companies better understand their audiences in a world where technology changes quickly and how their brand is represented in that world. One of the insights this survey provides is the emerging role of voice command technology.

Here are some of the key takeaways about how consumers use voice command technology:

  • 88% of respondents reported to have a radio where they live – down 1% from the previous year. But only 76% of Millennials have a radio where they live.
  • 11% of survey-takers own a smart speaker such as Amazon Echo (“Alexa”) or Google Home.
  • Overall, 20% said they use the voice command features on devices they own on a frequent basis. That includes connected car systems, smartphones, etc. Furthermore, about 1 out of every 4 GenX-ers use these features frequently.
  • 25% said they use voice commands occasionally.
  • Among those who own smart speakers, 47% use the built-in voice command feature frequently.
  • 38% of smartwatch owners use the built-in voice command feature on a frequent basis as well.

At jācapps, we understand the power of voice and how it has the potential to change the way people listen to radio, podcasts, etc. in their homes and their cars. That’s why we debuted SonicAi, a joint venture with Amplifi Media that develops “skills” for voice-command devices, or smart speakers, like Amazon Echo and Google Home.
Click here to reach out to us and set up a conversation about how voice command technology will impact your brand. You can also give us a call at 248-353-9030 or email us at sales@jacapps.com.