Category: Push Notifications

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How Radio Stations Are Killing It with Engagement

Customer engagement is one of the most important indicators when evaluating the success of a mobile app.
So, what exactly are radio stations doing today who are already killing it with user engagement?! KSGN 89.7 Family Friendly Radio, Go Media Radio, and The House FM use some unique features that are taking engagement to another level. Here are some of the ways these radio stations are both keeping and gaining users: 
 

Live Streaming

This one’s obvious, but SO powerful. Live streaming allows listeners to listen to their favorite radio stations whenever and wherever they are! Listeners love the portability of mobile apps.
 

Event Calendars

Calendars that list local events and festivals are a huge hit for station listeners. It encourages involvement in your app and allows listeners to access both local events and important tune in dates for artist interviews, live podcasts, and more!
 

Contests

Having a place on your app that involves contests also drives consumer engagement!  This allows customers to become better aware of different contests, and it provides a direct link to your station’s website for instructions to enter the contest or when to listen to the radio for certain winning opportunities!
Radio Apps

Latest News

Being on the go and staying up to date on the latest news can be challenging for a lot of listeners. They may want to know the latest local news, or news about album releases, celebrity updates, upcoming concerts, etc. Your app can allow your users to access information whenever and wherever they are!
 

On Demand Content (podcasts)

Most podcast listening is done on users’ mobile devices. So be sure that your on-demand content is there, so listeners can hear the morning show they missed, or better yet, original content created by your station staff.
 

Open Mic

Your relationship with your listeners doesn’t have to be a one-way street. Using this feature, they can easily send audio, video and photos back to you. Take requests through your app, or better manage listener call-ins. For the user it’s just a couple of easy taps. For you, it’s a way to bring your listeners into your programming.
 

Push Notifications

Having push notifications prohibits your users from missing out on the biggest announcements. These push notifications remind your users about upcoming events, podcasts, music releases, or contests, without even opening the app.

All of these features allow radio stations to rock engagement strategies. These features allow users to have the opportunity to do more than just listen to music. It allows them to be a part of the radio station. Encouraging your users to be me more involved than just listening to music will drive your app usage through the roof!
jācapps custom apps can support these efforts and much more. If you are interested in exploring a mobile strategy to support your business, contact us at sales@jacapps.com or 248-353-9030.

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Driving Employee Engagement in the Construction Industries

Employee engagement is key to a successful business. Contractors need to take action to be sure that their professionals are committed to, and care about their business’ success. Engaged employees drive their company to reach its objectives. So, how can construction companies develop this level of enthusiasm among their employees?
Research shows that in the construction industry, momentum in employee engagement can be built through mobile! Sampson Construction launched SampsonHub in 2017, which is an employee app that better connects the company and its employees. The SampsonHub app reaches more than 80 percent of their employees with communications every day. Additionally, SAK Construction launched their employee app, SAK Pipeline, last year with similar adoption results. They reached more than 80 percent of their workers in four different regional locations, as well as crews on sites throughout the country.
So, how do these apps work and drive employee engagement?

Here are five ways to connect your construction workforce:

Safety Resources

Employees can submit forms to evaluate potential hazards on the job through the mobile app. Crews can go into the app to see not only the latest notification, but also to look through a library of job hazards and safety procedures, including video. This is beneficial because employees can access safety information at any given time. The manager can access the recaps of on-site reviews with the crews. Most importantly, if a crew member needs a question answered regarding safety, they can easily access a list of safety managers and their contact info right away.

Emergency Notifications

Construction employee apps can allow companies to push out emergency notifications. For example, a notification can be sent if there is bad weather or to let the team know of an incident or injury. Construction apps also push out safety alerts following incident reports to make crews aware of them, whether it’s something that happened within the company or even within the industry

Safety Awareness Campaigns

Safety awareness campaigns get messages out to construction crews on a daily basis. They can display real reasons why working safe is so important by sharing these images throughout job sites and offices, so they can be remembered!

Operations – Training Programs

Construction employee apps can offer various training courses. This can include the option for employees to have their own login ID and password, so they have the ability to see which courses have been taken, and which need to be done. This will help not only the employees stay on top of their trainings and education, but it will allow management to keep track of each employee’s progress.

Resource management

Apps can even help companies assign workers to the proper projects and keep track of their time spent on those job sites. With geo-location it becomes easy to know who is where, and redeploy them if necessary to new projects.
 
These employee focused apps can drive employee engagement through the roof! By having safety tips, emergency notifications, safety awareness campaigns, and training programs right in the palm of your hands, it will allow the employees in the construction industries to feel safe and heard.
jācapps custom construction apps can support these efforts and so much more. If you are interested in creating a mobile presence to support your business, contact us at sales@jacapps.com or 248-353-9030

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B2B Apps Mobile Apps Push Notifications

3 Push Notifications Tactics Increase F&B Loyalty

Push notifications are core to the mobile app experience. Most mobile users have their phone on them at all times, and the ability to get their attention in a meaningful way can make or break your app. A report from Kahuna, a mobile engagement analytics startup, explains why consumers so often turn off push notifications, and how to combat the dreaded opt-out. Read more to see why food and beverage, above other industries, can specifically benefit from this feature.
According to their data, only 39 percent of social media app users opt in to push notifications in at least one category. One industry that seems to fare better is the food and beverage business with 60 percent of users opting in.
A few strategies can help push that opt-in rate up when you’re creating push notifications:

  1. Make a good first impression: Educate your users on your app’s benefits and note how push notifications will enhance their user experience.
  2. Know when: Timing is everything when it comes to scheduling push notifications. Statistically, the best time to send push notifications is between 11am and 1pm, between 2pm and 6pm, and from 8pm to 9pm.
  3. Maintain the customer relationship: Once users have opted in to push notifications, keep the content relevant, personalized and targeted. Sloppy notifications practices can quickly drive users away from your app completely.

When it comes to the food and beverage industry, half of smartphone owners regularly use restaurant loyalty rewards apps. And, according to survey conducted by the National Restaurant Association, building customer loyalty and increasing customer retention through app-based rewards programs is a successful strategy.
Restaurants can ensure continued use of their loyalty app through regular push notifications reminding customers how close they are to earning the next free item or reaching the next tier of the rewards program. These interactions again personalize the experience and encourage repeat app usage.
So, what are the top types of push notification should you use in order to create customer loyalty?

  1. Location triggered messages

“Our closest restaurant is only 500ft away, open the app and receive a special discount coupon!”

  1. Gifting messages

“Congratulations! You have been with us for three months already, and as a thank you, we’d like to give you a 20% discount on any item from our bestseller list!”

  1. Transactional messages

Based on an activity directly related to customer behavior– such as past purchases, reward level advancement, expiring coupons, etc.
Getting your push notifications strategy right requires planning, good copywriting and testing. Do it right, and you will see increased user retention rates, reduced customer churn.
If you are interested in learning more about jācapps, the apps we’ve built, or a product of your own, contact us at sales@jacapps.com or (248) 353-9030

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B2B Apps Mobile Apps Push Notifications

3 Push Notifications Tactics Increase F&B Loyalty

Push notifications are core to the mobile app experience. Most mobile users have their phone on them at all times, and the ability to get their attention in a meaningful way can make or break your app. A report from Kahuna, a mobile engagement analytics startup, explains why consumers so often turn off push notifications, and how to combat the dreaded opt-out. Read more to see why food and beverage, above other industries, can specifically benefit from this feature.

According to their data, only 39 percent of social media app users opt in to push notifications in at least one category. One industry that seems to fare better is the food and beverage business with 60 percent of users opting in.

A few strategies can help push that opt-in rate up when you’re creating push notifications:

  1. Make a good first impression: Educate your users on your app’s benefits and note how push notifications will enhance their user experience.
  2. Know when: Timing is everything when it comes to scheduling push notifications. Statistically, the best time to send push notifications is between 11am and 1pm, between 2pm and 6pm, and from 8pm to 9pm.
  3. Maintain the customer relationship: Once users have opted in to push notifications, keep the content relevant, personalized and targeted. Sloppy notifications practices can quickly drive users away from your app completely.

When it comes to the food and beverage industry, half of smartphone owners regularly use restaurant loyalty rewards apps. And, according to survey conducted by the National Restaurant Association, building customer loyalty and increasing customer retention through app-based rewards programs is a successful strategy.

Restaurants can ensure continued use of their loyalty app through regular push notifications reminding customers how close they are to earning the next free item or reaching the next tier of the rewards program. These interactions again personalize the experience and encourage repeat app usage.

So, what are the top types of push notification should you use in order to create customer loyalty?

  1. Location triggered messages

“Our closest restaurant is only 500ft away, open the app and receive a special discount coupon!”

  1. Gifting messages

“Congratulations! You have been with us for three months already, and as a thank you, we’d like to give you a 20% discount on any item from our bestseller list!”

  1. Transactional messages

Based on an activity directly related to customer behavior– such as past purchases, reward level advancement, expiring coupons, etc.

Getting your push notifications strategy right requires planning, good copywriting and testing. Do it right, and you will see increased user retention rates, reduced customer churn.

If you are interested in learning more about jācapps, the apps we’ve built, or a product of your own, contact us at sales@jacapps.com or (248) 353-9030

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4 Ways to Engage Your Listeners with Mobile

Your audience is on mobile more than they’re on any other device! And with proper promotion on air, and online, there is no reason you can’t move a significant portion of your audience to use your station’s apps! Here are 4 important ways to engage your listeners on mobile.

Upstream

Our “open mic” feature allows listeners to use the microphone in their mobile device to interact directly with your station. Users can create a message with just a tap, and send it to your station personnel with another tap, creating immediate engagement with the audience. We’ve seen stations use Open Mic to take requests, or call in to talk shows.
The user can also send photos or videos. One of our clients uses Upstream to boost contest involvement. The station wanted their listener to send in a certain picture in order to win a prize and upstream made this so easy.

Push Notifications

We all get push messages on our phones all day, whether it be news alerts, sports scores or traffic updates. By sending your audience a push message, you can tell them what’s on your station, give them the inside scoop on station events and even pass along breaking news.
Instead of waiting for users to open the app, use push notifications to entice the user to open and use the app. Those messages might include popular app content, event reminders and promotions.

Social Media

One of the biggest benefits of integrating your social media presence into the app is that your listeners can post directly in the app! Let your users check out your morning show’s latest post, or picture, without ever leaving the app. You can display your social feeds separately – Twitter and Facebook – or with feeds from the station and a variety of hosts all pulled together in one social timeline.

Guides

The V4 app from jācapps has the ability to provide users a local directory to businesses or attractions. The guide contains a collection of locations, provided by your station, and can display that collection as an easy to scan list, or it can map those locations, providing one tap turn-by-turn directions. If you have a rock station, maybe you provide your listeners a local bar guide. An AC station could provide a directory of family-friendly activities. These guides are a great way to create another revenue stream for your station.
If you are interested in the apps we’ve built or a product of your own, contact us at sales@jacapps.com or (248) 353-9030

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Press Release: Client Announcement

BINGHAM FARMS, Mich. – Sept. 20, 2018 – Leading custom application developer, jācapps, has built and now launched more than 100 audio apps for its newest client, Salem Media Group (Salem), one of the leading Christian and conservative content radio broadcasters in the U.S.
The 116 new apps, which are a complete upgrade, are available now in the Apple iTunes and Android Play stores as updates to the original versions.  Through an enhanced listening experience and expanded streaming reach to mobile devices, the new apps further broaden Salem’s network and ability to share meaningful digital content with its audiences.
The jācapps and Salem teams worked together to prepare the media group’s faith-based and conservative talk news audio content for mobile reach in 33 of the largest U.S. markets, including: Chicago, Detroit, Los Angeles, Miami, Nashville, New York, Philadelphia and San Francisco. This includes mobile apps featuring some of Salem’s most popular, syndicated on-air personalities, such as: Dennis Prager, Hugh Hewitt, Michael Medved, Mike Gallagher, Larry Elder and Eric Metaxas.
“We have a very loyal listener base, but we are competing not just with other radio stations or media providers, but with other digital content that is available to consumers anytime, anywhere,” said Rodney Whitaker, Salem’s director of digital operations. “We need solutions that make it as easy as possible for people to find, listen to and interact with us on their mobile devices, and jācapps has provided those with these new apps.”
“You no longer need a radio to listen to the radio,” said jācapps President Paul Jacobs.  “Listeners want their content on-demand, wherever they are, and the brands that support that content want to connect with consumers in meaningful ways.  Our job is to help clients, like Salem, create applications to make that all possible.”

About jācapps

jācapps is one of the largest mobile application development firms in metro Detroit. The company has developed more than 1,200 apps since its inception in 2008, by team members who are all Michigan-sourced.  jācapps developers go beyond common devices by delivering messages through the most used device in the world, as well as in the Connected Car, Tablets, Smart Speakers, Smart TVs, Streaming Devices, Wearables and whatever comes next.  More information is available at https://jacapps.com/.

About Salem Media Group

Salem Media Group is America’s leading multimedia company specializing in Christian and conservative content, with media properties comprising radio, digital media and book and newsletter publishing.  Each day Salem serves a loyal and dedicated audience of listeners and readers numbering in the millions nationally.  With its unique programming focus, Salem provides compelling content, fresh commentary and relevant information from some of the most respected figures across the Christian and conservative media landscape.
Click here to read more
If you are interested in us, the apps we’ve built, or a product of your own, contact us at sales@jacapps.com or 248-353-9030

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Mobile Apps Push Notifications

Are Push Notifications Beneficial to My App?

Many of our clients are looking to increase consumer engagement and loyalty with mobile because of its robust, in-their-pocket connection with consumers. Your best consumers have downloaded your mobile app, but now you want to be able to reach out to them with messages to keep them coming back. Push notifications are a hugely popular way to gain attention and engagement from your consumers. jācapps now offers this capability within our apps at a surprisingly affordable price.

What are push notifications?

Push messages are notifications sent through your application directly to a mobile user’s ”notification tray.” They arrive alongside other important messages from other apps right on the user’s device, without them having to actually open your app. These messages are similar to texts – and have over a 90% open rate. This is why clients in various industries see increased engagement with their app when using push notifications. Why do companies use them?

  • To alert users to news and other timely messages.
  • When sharing deals and promotions.
  • To remind users about important brand messages.
  • And to increase visibility and app usage.

Companies can strengthen their marketing and sales strategy by adding push notifications to their mobile app. With the amount of time consumers spend in mobile apps, and the almost instantaneous delivery of notifications, the possibilities are endless.

The advantages of push notifications include:

  • Wide reach across users

Most of mobile usage is within apps – notifications can reach 9 out of 10 users on average, higher than email and social. Push messages are automatically prioritized with the user’s latest news and updates.

  • Conversion rates

Notifications are converting as high as 40% and are considered a phenomenal marketing tool that can significantly increase sales.

  • Real-time communication

Push notifications offer instant communication with consumers and are great for breaking news alerts, limited-time offers, and event notices when you want to reach your consumers instantly.
 
Now jācapps can include push notifications in applications! For more information on push notifications implementation and pricing contact your sales representative.